Insurance Sales Manager

Tlt Appointing; Durban; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A financial services company is seeking an Insurance Sales Manager in KwaZulu-Natal, Durban. The role involves managing an insurance sales team, building strong client relationships, and ensuring service delivery aligns with client needs. Candidates should have relevant qualifications and a proven sales track record, especially in high-pressure environments. This position emphasizes teamwork and innovation in service improvement.

Qualifications

• Minimum 2 years managing an insurance sales team, preferably in financial services.
• 3 years of relationship management experience in the financial/insurance sector.
• 5 years of sales experience in a pressurised sales environment.

Responsibilities

• Ensure financial services provided match client needs and risk profiles.
• Measure client satisfaction and improve services.
• Build collaboration with internal stakeholders.

Skills

Client relationship management

Sales management

Business development

Education

NQF Level 6 or Higher in Financial or Business-related field

Matric / Grade 12 / National Senior Certificate

FAIS Key Individuals competency Cat 1.1, B1, and B2

RE1 Regulatory Exam Certificate

Job description

Job Title

Insurance Sales Manager

Location

KwaZulu-Natal, Durban

Deadline

December 17, 2025

Job Description

• Ensure that financial services provided is appropriate to identified client needs and risk profile.
• Measure client satisfaction. Improve service, gathering feedback from clients and other stakeholders and taking corrective based on feedback received.
• Build collaboration with internal stakeholders.
• Build relationships with all relevant stakeholders, including product providers both internal and external.
• Ensure that product knowledge for self and planners is current.
• Ensure transformational target are met.
• Contribute to a culture of transformation by participating in the organisations culture building initiatives, and business strategy.
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Create a client service culture. Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.

Qualifications

Minimum Education Qualification

• Matric / Grade 12 / National Senior Certificate
• NQF Level 6 or Higher in a Financial or Business-related field essential
• FAIS Key Individuals – competency Cat 1.1 and Cat B1 and B2 is mandatory
• RE1 Regulatory Exam Certificate
• Class of Business Long Term Insurance
• Class of Business Short Term Personal Lines
• Letter Confirmation by FSP & KI of KI’s ability, capacity and required decision making powers

Minimum Experience

• Minimum 2 years managing an insurance sales team, preferably in financial services, with exposure to the range of experience identified above.
• 3 years Relationship management experience in the financial / insurance sector
• 5 years Sales experience with a proven track record in a pressurised sales environment
• 5 years Sales experience in a Home Loans environment / Estate Agent / Bond Originator would be an advantage
• Sales / Retail / Business Development jobs