Customer Service jobs in Germany

We value our talented employees and strive to help them grow professionally whenever possible.

If you believe this position is right for you, we encourage you to apply! Our people make all the difference in our success. It's about names, not numbers. Do you consider yourself a self-starter?

Are you willing to step outside your comfort zone to provide next-level products, services, and opportunities to our customers?

If so, then the Relationship Manager II role might be for you! At Frost, it's about more than a job.

It's about having a flourishing career where you can thrive, both in and out of work.

We are committed to fostering an environment that reflects our values and encourages team members to be their best.

Join our adaptable, integrity-driven team and become part of Frost's legacy of providing unparalleled banking services.

As a Relationship Manager II, your focus is on building relationships.

You will be responsible for maintaining the quality and longevity of our commercial customers' relationships with the bank.

Our relationship managers are adaptable, inquisitive, and driven to succeed.

This role offers the opportunity to be part of a team that wins commercial awards year after year for customer service, prioritizing long-term relationships.

Most importantly, this role is about building trust through every interaction, with integrity, caring, and excellence.

1. Reach and maintain your target portfolio size within a specified time frame.
2. Call prospects who are potentially profitable to the bank.
3. Always act in the best interest of both the bank and the customers.
4. Develop an efficient working relationship with Concurrence and the Small Business Loan Center for loan requests.
5. Closely monitor the assigned loan portfolio for any signs of deterioration in repayment ability.
6. Advise, teach, and train associate relationship managers on serving customers effectively.

• 3+ years of lending experience.
• Ability to communicate effectively with all levels of personnel.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.

• Bachelor's degree.
• Completion of 6+ hours of accounting coursework.

At Frost, we care about your health, family, and future. Our benefits include:

• Medical, dental, vision, long-term disability, and life insurance.
• Matching 401(k).
• Generous holiday and paid time off.
• Tuition reimbursement.
• Extensive health and wellness programs, including Employee Assistance Program.
• Referral bonus program and more!

Since [year], Frost has dedicated its expertise to providing exceptional banking, investment, and insurance services across Texas.

Frost is among the 50 largest U.S. banks by asset size and is a leader in customer satisfaction.

If this sounds like you, we encourage you to apply and explore what’s possible at Frost.