Care-Jobs in Südafrika

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Location: ER24 Contact Centre 124 | Rivonia | South Africa

Closing date: 25/12/2025

Number of positions: 1

Recruiter name: Silindokuhle Bawuti

Reference number: 61413

Workplace Type: On-site

Job Type: Administration

Job Segment: Call Center, Drafting, CAD, Customer Service, Engineering

To assess and coordinate emergency vehicles or calls to ensure a timeous response to incidents logged on Computer Aided Dispatch (CAD). To assist in receiving, prioritise and log emergency and non-emergency telephone calls and to determine the appropriate level of EMS assistance

• Dispatch vehicles according to the CAD system
• Assist in receiving, prioritise, logging, and processing all calls and alerts received
• Provide basic contact centre administration

• Grade 12

• BAA / Level 3 first aid Certification

• Contact Centre / Emergency Contact Centre exposure

• 1 – 3 years dispatching in an EMS contact centre

• Computer literate (Microsoft Office)
• Dispatching of vehicles
• Emergency Care
• Typing Skills
• English language (written and verbal)
• Geographical locations
• EMS environment
• Telephonic and email etiquette

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Apply now is not required.