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Sales Executive
Zusammenfassung
A logistics and freight forwarding company in Singapore is seeking a Client Account Manager who will manage client relations, conduct regular visits, and propose logistics solutions. Candidates should have at least 1 year of B2B sales experience and strong communication skills in both English and Japanese. This role offers an opportunity to work closely with various teams to ensure service excellence.
Qualifikationen
- At least 1 year of B2B sales experience in logistics or freight forwarding.
- Strong interpersonal and communication skills.
- Demonstrated ability to manage client relationships effectively.
Aufgaben
- Manage client accounts and conduct regular follow-ups.
- Negotiate and handle service agreements.
- Collaborate with internal teams for project execution.
Kenntnisse
- Responsibilities include account management, regular client follow-up through on-site visits, identifying customer needs and proposing suitable logistics solutions, monitoring service quality, and acting as the first point of contact for client inquiries and issues.
- Sales Activities include managing contract renewals, negotiating service agreements, driving cross-sell/upsell opportunities, handling RFQs from headquarters or overseas offices, and preparing quotations, presentations, and supporting contract documentation.
- Coordination & Internal Communication include close collaboration with operations, customer service, and warehouse teams to ensure smooth project execution, and liaising with shipping lines, airlines, and other external partners as required.
- Reporting & Review include monitoring account performance and preparing sales reports, and participating in KPI reviews, quarterly business reviews, and client meetings.
- Business-level English and Japanese communication skills (due to contact with Japanese stakeholders).
- At least 1 year of B2B sales experience (logistics / freight forwarding industry preferred).
- Strong experience in client account management and follow-up.
- Strong interpersonal and stakeholder management skills.
- Proactive, client-focused, and able to identify and propose solutions.
- Willingness to conduct regular client visits and maintain close communication.
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