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A leading recruitment firm in Singapore is looking for a detail-oriented candidate to manage order processing and customer inquiries. The role includes verifying orders, recommending products, and preparing quotes. The ideal candidate should hold a degree, possess a good attitude, and be proficient in MS applications. This position offers opportunities for learning and development.
Process orders received through email and phone, verify and input items, transfer orders to fulfillment, and provide information on stock availability and delivery timelines.
Boost order volume by recommending related items, explaining product features, and reviewing the customer’s purchase history.
With guidance, manage, qualify, and expand opportunities from marketing, external sales, and national accounts.
Prepare, issue, and follow up on verbal or written quotes to secure orders or understand reasons for lost orders.
Monitor open customer orders, address pending items, and take action on those at risk of missing promised delivery dates.
Maintain backorder reports, track customer expediting requests, and provide notifications as needed.
Share insights with management on industry trends, competitor pricing, and customer feedback.
Degree holder
Possess good attitude and eagerness to learn
Proficient in MS Applications
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.