Office à United States

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships, and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

1. Process customer orders and routings
2. Respond to customer shipment inquiries (tracking, routings, quotations, booking confirmation, etc.) in a timely manner
3. Process import and export shipment documentation for Singapore and APAC
4. Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
5. Coordinate shipments and handle operational requirements
6. Process Singapore airfreight import/export documentation (full-cycle). In-depth training will be provided.
7. Perform general administrative duties including data entry and filing
8. Participate in other company projects and duties as assigned

1. Salary will be commensurate with qualifications and experience. Training will be provided.
2. Knowledge of freight forwarding operations or similar import/export roles is a plus
3. Experience in air forwarding operations, especially in critical logistics, cold chain, biopharma, medical devices, and clinical trials logistics, is advantageous
4. Service or call center experience is a plus
5. Proficiency in both written and spoken English; fluency in a second language is a plus
6. At least ‘O’ level, professional certificate, NiTEC, Diploma, or higher in any field
7. Proficiency with MS Office applications
8. Experience with Cargowise or ParcelLogic TMS is a plus
9. Basic proficiency with Microsoft Office 365 Suite products
10. Ability to work different shift hours is a plus