It Manager jobs in Singapore
IT Project Manager- 6 months contract
AKKODIS SINGAPORE PTE. LTD.
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IT Project Manager- 6 months contract
Job summary
A leading engineering firm in Singapore is seeking a team manager to oversee services and ensure SLA compliance within the Desktop Infra team. The ideal candidate has at least 2 years of team management experience and can act as a point of contact for escalations. Immediate starters preferred. This role involves supporting various operational activities and overseeing service requests.
Qualifications
- At least 2 years of experience in managing a team.
- Ability to oversee operations and ensure compliance.
Responsibilities
- Support Desktop Infra team with outsourced vendor services.
- Oversee WOG operations and work streams.
- Supervise the Priority Support team.
Skills
Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. Akkodis is part of the Adecco Group. Akkodis is a commercial brand under which both AKKA and Modis entities operate.
ROLES AND RESPONSIBILITIES
- Support Desktop Infra team in overseeing services provided by the outsourced SD/DE vendor and ensuring SLA compliance.
- Oversight of WOG operations and work streams.
- Supervision of the Priority Support team.
- Act as a point of contact for escalations and complex issues.
- Central Administration of Adobe Licensing and SD/DE report generation.
- Review of Faulty Hardware Service Requests (SR), Portable Storage Media(PSM) loan, and asset management.
- Tech Bar operations (in support of the PC bulk tender and subsequent One Device rollout).
- PSM enforcement activities.
- Assist in the implementation of the Smart Locker.
- Assist in the implementation of DEX and ServiceNow-DEX integration.
MUST HAVE EXPERIENCE:
Candiadte must have at least 2 years of experince in managing team.
Immediate starters preferred
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.