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SG Platform Account Senior Executive
Descrizione del lavoro
A leading e-commerce platform located in Singapore is seeking an experienced Vendor Acquisition and Account Manager. The role involves identifying and onboarding new vendors, managing vendor performance, and ensuring compliance with platform standards. Candidates should have a Diploma or Degree in Business Management/Studies and at least 2 years of relevant experience. Knowledge of the e-commerce sector and experience with the Mirakl system are advantageous. This position requires strong negotiation skills and the ability to enhance vendor satisfaction.
Competenze
- Minimum of 2 years of relevant experience in an account management role.
- Experience in the e-commerce industry is an advantage.
- Strong negotiation skills and ability to handle vendor relationships.
Mansioni
- Identify and onboard new sellers/brands to the platform.
- Serve as the main contact for vendors, ensuring their satisfaction.
- Collaborate with marketing teams for vendor campaigns.
- Negotiate pricing and agreements with vendors.
Conoscenze
Formazione
Strumenti
- Identify, prospect, and onboard new sellers/brands to the platform across priority categories.
- Conduct market research to identify gaps and opportunities for assortment expansion.
- Pitch platform value propositions to potential vendors and negotiate commercial terms.
- Lead end-to-end vendor onboarding, including documentation, system setup, and training.
- Build a strong pipeline of potential sellers through outreach, networking, and partnerships.
- Serve as the primary point of contact for assigned vendors, ensuring their business performance and satisfaction.
- Develop strategic growth plans for each vendor to drive GMV, assortment depth, and operational excellence.
- Monitor vendor performance metrics (sales, fulfilment, pricing, cancellations, content quality) and identify opportunities for improvement.
- Collaborate with vendors to optimize product listings, enhance content, and improve discoverability.
- Resolve operational issues related to orders, logistics, payments, and system integrations.
- Analyze category and account data to identify trends, risks, and opportunities.
- Work with E-commerce and Marketing teams to plan campaigns, promotional activities, and seasonal events for vendors.
- Partner with cross-functional teams (Operations, Finance, Customer Experience) to support vendor performance and resolve customer issues and queries.
- Ensure vendors comply with platform policies, pricing guidelines, and service-level standards.
- Negotiate pricing, commissions, promotional funding, and commercial agreements.
- Diploma/Degree in Business Management/Studies or equivalent
- At least 2 years of relevant working experience in an account management executive position
- Experience and knowledge of the e-Commerce space is a plus
- Mirakl system experience is a plus
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.