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Job ID: 9098

Job Function: Administration

Institution: National University Hospital

The incumbent will support the Reporting Officer and Head, Redevelopment Office, in facilitating the hospital's upcoming redevelopment and associated strategic infrastructure planning activities. The role includes broad-based involvement across planning, user engagement, knowledge management, and project coordination, with a preferred focus on back-of-house (BOH) operational services such as material management, food services, and logistics planning.

• Support the Reporting Office and HOD in managing key aspects of the redevelopment, including:
  • Strategic and functional planning for hospital departments.
  • Workflow integration, space programming, user requirement consolidation.
  • Project documentation, budgeting, and timeline tracking.
  • Coordination of internal and external stakeholder inputs.
• Assist in long-term infrastructure planning aligned with hospital redevelopment milestones, incorporating both clinical and non-clinical requirements, and ensuring alignment with NUHS cluster-level and national healthcare priorities.
• Work collaboratively with various stakeholder groups, including clinical services, operations teams, facilities, and external partners such as MOH, MOHH, consultants, and building authorities.
• Provide secretariat support for planning meetings and user workgroups ensuring timely follow-up, documentation, and alignment of targets and approvals across phases.
• Support the development and upkeep of a structured knowledge management system to consolidate:
  • Functional Design Briefs (FDBs)
  • Meeting notes, decisions, and reference documents
  • Planning assumptinos and benchmarking data
• Conduct horizon scanning of national and global trends in healthcare infrastructure, digital tools, operational models, and hospital support services. Translate findings into planning implications and identify potential enablers or constraints.

• Perform any other duties as assigned by the Reporting Officer or HOD, including support for operational readiness, commissioning activities, or organizational change initiatives.

• Degree in Business Administration, Health Administration, Engineering, Hospitality, or a related discipline. Professional training in healthcare infrastructure or systems planning will be advantageous.
• At least 3 to 5 years’ working experience in hospital operations, healthcare infrastructure projects, or strategic planning. Candidates with exposure to planning or operations of hospital back-of-house services(e.g. kitchen, portering, logistics, linen, materials supply) will have an advantage.
• Demonstrated skills in planning, analysis, stakeholder coordination, and structured communication (written and verbal).
• Adaptable and resourceful, able to multi-task and work independently while contributing effectively to cross-functional teams.