Account Assistant

UNITED PEST & VECTOR MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A pest control service company in Singapore is seeking a Client Account Support professional. Responsibilities include assisting account managers, managing client communications, and coordinating schedules. Ideal candidates should have a diploma in Business Administration or Marketing, along with over 1 year of relevant experience. Strong organizational and communication skills are essential. This role offers an opportunity to engage directly with clients and enhance their service experience. Interested applicants should email their resumes for consideration.

Qualifications

• 1+ years in account coordination, customer service, or administrative roles; experience in pest control, hospitality, or facilities management is a plus.
• Proven ability to multitask, prioritize deadlines, and manage client accounts efficiently.
• Excellent verbal/written communication skills for client interactions and internal collaboration.

Responsibilities

• Assist account managers in maintaining and nurturing relationships with clients.
• Manage schedules, service appointments, and documentation for client accounts.
• Respond to client inquiries via phone, email, or in-person.
• Handle service renewals, upsells, and new orders.
• Coordinate between clients, technicians, and sales teams.
• Prepare quotes, proposals, and presentations for account managers.

Skills

Organizational Skills

Communication Proficiency

Education

Diploma in Business Administration, Marketing, or a related field

Job description

Roles & Responsibilities

1. Client Account Support: Assist account managers in maintaining and nurturing relationships with clients, ensuring satisfaction with pest control services.
2. Administrative Coordination: Manage schedules, service appointments, and documentation for client accounts (e.g., contracts, billing, service reports).
3. Customer Communication: Respond to client inquiries via phone, email, or in-person, addressing concerns about services, pricing, or pest-related issues.
4. Order Processing: Handle service renewals, upsells, and new orders, ensuring accuracy in billing and alignment with client agreements.
5. Interdepartmental Liaison: Coordinate between clients, technicians, and sales teams to resolve issues and ensure timely service execution.
6. Sales Support: Prepare quotes, proposals, and presentations for account managers to aid in client retention and acquisition.

Job Requirements

1. Education: Diploma in Business Administration, Marketing, or a related field.
2. Experience: 1+ years in account coordination, customer service, or administrative roles; experience in pest control, hospitality, or facilities management is a plus.
3. Organizational Skills: Proven ability to multitask, prioritize deadlines, and manage client accounts efficiently.
4. Communication Proficiency: Excellent verbal/written communication skills for client interactions and internal collaboration.

Eligibility: Quota available.

Application: Please email your resume to [e-mail]