Engineer jobs in Singapore

Job Responsibilities:

• Provide technical support to both on-site and remote users by troubleshooting and resolving IT-related issues involving hardware, software, network connectivity, and peripheral devices on laptops and desktops.
• Offer after-hours support as necessary to address urgent technical problems.
Perform additional duties and contribute to special projects as directed by the Manager or Management

Requirements:

• ITE or Diploma in Information Technology from a recognized institution.
• 1–2 years of hands-on experience in a similar role such as Desktop Support Engineer, Technical Support Engineer, or equivalent.
• Proficient in installing and troubleshooting Microsoft 365 applications.
• Experience with financial applications such as Bloomberg, including installation and issue resolution.
• Familiarity with phone system support, including phone resets and new device deployments.
• Able to handle general IT support requests, such as video conferencing setup and mobile email activation.
• Strong interpersonal and communication skills across various channels—face-to-face, phone, and written.
• Demonstrated ability in practical troubleshooting and problem-solving.
• Capable of independently planning and prioritizing tasks with minimal supervision.
• Able to perform under pressure and meet service level agreements (SLAs).
Sound understanding of customer service best practices

HOW TO APPLY:

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070