Jobs in United States

Act as a Sales Force Effectiveness business partner to the sales leaders by designing & implementing Sales Force Effectiveness deliverables including measuring product access and sales performance, segmentation & Targeting, account planning, incentive calculation, CRM system management & creating insights through market analytics. Contribute to the definition of a roadmap on how to excel through sales effectiveness and efficiency in the future. Track all relevant KPIs and sales performance in a standardized manner and be able to comply with future requirements of the market.

Major accountabilities:

• Manage the Sales Force Effectiveness team or lead a key process/service within the team
• Setup infrastructure and systems in close alignment with Regional Commercial Excellence team (CRM, Analytics, Dashboards, Insights, etc.) and ensure high data quality and utilization
• Implement standardized Sales Force Effectiveness systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs
• Manage Field Force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/ alignment, Field Force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and action plans, performance measurement, monitoring and Field Force ROI analysis
• Maintenance of CRM system including data extraction and monitoring KAM standards
• Drive the systematic generation of insights and generating recommendations for the business
• Ensuring the compilation and monthly analysis of market data -Creation of ad hoc market, product and business analysis based on internal and external data
• Create presentations for the sales leadership team
• Develop, upgrade and monitor Field Force incentive systems
• Align strategic company and Business Unit objectives with sales and promotion plans and incentive schemes
• Support projects for the business unit that involve resource allocation (e.g. launch planning)
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Essential Requirements:

• Proven Sales Experience in the pharmaceutical industry
• Skilled in Salesforce and market data analysis (especially IQVIA)
• Strong Analytical Skills: Ability to translate data into actionable business insights
• Proficiency in Dashboards & Tools: Excel, BI platforms, and similar analytics tools
• Adaptability & Creativity in leveraging data for evolving business needs

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

DivisionInternationalBusiness Unit Strategic Planning & BD&L Location Singapore SiteMapletree Business City (MBC) Company / Legal Entity SG04 (FCRS = SG004) Novartis Singapore Pte Ltd Functional Area Sales Job Type Full time Employment Type Regular Shift Work No

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