Customer Service Manager jobs in Singapore
Mgmt Trainee/Snr Supervisor/Supervisor for Japanese Cuisine Restaurant
TOMO IZAKAYA PTE. LTD.
Senior Sales Manager/ Team Lead
UMILIFE (SINGAPORE) PTE. LTD.
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Citi
Housekeeping Attendant/Supervisor
Singapore Swimming Club
Maintenance Supervisor – PLC, RCA & PM Leader
dnata Airport Services
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SSR LANDSCAPE MAINTENANCE & CONSTRUCTION PTE. LTD.
Security Team Leader — Guest Safety & Operations
OUE LIMITED
SUPERVISOR AND GENERAL FOREMAN (M&E) (AIR-CONDITIONING)
VVV Employment Agency
Formwork Supervisor (Up to $4000 / Tai Seng)
JOB EXPRESS SERVICES PTE. LTD.
Operation Supervisor
RELIANCE SERVICE MANAGEMENT PTE. LTD.
Team Lead, KYC, Document Review Remediation |1-Year Contract
MERRIES EMPLOYMENT LLP
Operations Supervisor (Safety & Facility)
Ingram Micro
OPERATION SUPERVISOR
Job summary
A leading consultancy firm in Singapore seeks an Operations Supervisor to manage departmental budgets, oversee inventory, and lead high-quality customer support. Candidates should have a high school diploma or GED with a preference for higher education in operations or business management. Strong leadership and organizational skills are essential for this role.
Qualifications
- A high school diploma or GED is mandatory.
- Higher education in operations or business management is preferred.
- Proven work experience in a relevant department is required.
Responsibilities
- Plan and execute departmental budgets.
- Oversee inventory needs and manage office administration.
- Design and implement departmental policies and procedures.
Skills
Education
- Planning and executing departmental budgets.
- Overseeing inventory needs and undertaking office management and administration.
- Coming up with effective strategies to enhance the organization's financial health.
- Recruiting quality employees to provide high-quality customer support.
- Motivating and supervising employees.
- Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
- Designing and implementing departmental policies, procedures, goals, and objectives.
- Evaluating and reporting on department metrics to upper management.
- Developing strategies to improve department metrics and performance.
- Improving the work environment and operations of your department and the organization as a whole.
- A high school diploma or GED.
- A bachelor's or associate's degree in operations management or business management may be advantageous.
- Proven work experience in the relevant department.
- Experience in implementing operational processes.
- Good working knowledge of operational procedures and policies.
- Strong project management, administrative management, and organizational skills.
- Excellent leadership and decision-making skills.
- Great communication and interpersonal skills.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.