Customer Service Manager jobs in Singapore
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Operation Supervisor
JIM-MIKE CLEANING SERVICES PTE. LTD.
SUPERVISOR
Job summary
A food service company in Singapore seeks a supervisor to oversee daily operations, ensure food quality, and maintain safety standards. Candidates should have at least 2 years of experience, strong leadership skills, and excellent communication abilities. The role requires working on weekends and public holidays, as well as the capability to manage multiple tasks under pressure. A diploma or higher education is mandatory. The position offers opportunities for training and team development.
Qualifications
- At least 2 years of working experience in the related field.
- Must possess a higher education or diploma.
- Strong leadership skills and management competencies.
Responsibilities
- Supervise daily food service operations and quality standards.
- Provide guidance and training to maximize team performance.
- Ensure compliance with health and safety regulations.
- Resolve customer complaints regarding food service.
- Ensure that all food areas are cleaned according to safety standards.
Skills
Education
*Supervise and coordinate the daily operations of the foods service and preparation, quality standards, and ensuring compliance with health and safety regulations.
*Provide guidance, training, and support to maximize team performance.
*Ensure that all food areas are cleaned and sanitized according to food safety standards.
*Ensure that all policies and procedures are followed by the staff.
*Resolve customer complaints and concerns regarding food service.
*Able to lift and carry heavy items, roughly 20KG.
*Need working on Saturday, Sunday, Public Holiday and overtime.
*Able to work rotate shift and overtime.
- At least 2 Year(s) of working experience and have experience in the related field is required for this position.
- Must possess at least higher Education/Diploma in any field.
- Strong leadership skills and management competencies.
- Excellent communication skills with teams and customers.
- Strategic & critical thinking as well as decision-making and negotiation skills.
- Able to adapt, prioritize, manage pressure, multitask and work independently.
- Time management/ meticulous and mature in work.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.