HR Team Lead (Workday, Shared Services)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resource solutions provider in Singapore is looking for an HR Supervisor to oversee a team in HR Business Process Outsourcing, including recruitment and training functions. The role requires at least 3 years of HR experience with supervisory duties, strong communication skills, and proficiency in tools like Workday and Microsoft Office. The ideal candidate would be detail-oriented, customer-focused, and able to adapt in a dynamic environment. Please send your resume for consideration.

Qualifications

• At least 3 years of experience in HR or related field including supervisory experience.
• Experience in shared services is an advantage.
• Past working experience in government ministries and statutory boards is preferred.
• Tech-savvy with good proficiency in Microsoft Office.

Responsibilities

• Oversee a team in HR Business Process Outsourcing as well as recruitment and training.
• Ensure smooth operations according to policies and customer expectations.
• Coach and train team members.
• Engage with stakeholders and address customer issues.

Skills

Team leadership

HR Process Management

Customer Focus

Adaptability

Detail-oriented

Communication Skills

Education

Degree/Diploma in Human Resources or relevant discipline

Tools

Workday

Microsoft Office

Job description

Job Description

• Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment, scholarship, and internship management, leave and benefits administration, training administration, events management, as well as, data entry, reporting and analytics.
• Ensure the smooth running of operations in accordance to prescribed policy, standing operating procedures and customers’ expectations. Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
• Coach and provide on-the-job-training to the team.
• Work closely with HR Manager/Director to oversee the staff training and development, performance review and staff welfare of the team.
• Responsible for meeting KPIs.
• Engage with stakeholders and attend meetings/discussions with customers on working level.
• Address customer issues promptly.
• Identify areas of improvement and propose corrective actions to Branch Head/Director.
• Adhere to high ethical standards and comply with all regulations/applicable laws.

Requirements

• Degree/Diploma in Human Resources, or relevant discipline.
• At least 3 years of experience in HR or related field including supervisory experience. Experience in shared services is an added advantage.
• Past working experience in government ministries and statutory boards is preferred.
• Experience using Workday is an advantage.
• Tech‑savvy with good proficiency in Microsoft Office.
• Strong aptitude to learn and pick up new skills, highly adaptable.
• High level of initiative and mindset of continuous improvement.
• Meticulous, detail‑oriented, and organised.
• Independent, resourceful, team player, results driven, and customer focused.
• Good interpersonal and communication skills.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [e-mail] for immediate processing.

(EA Reg No: 20C0312)