Customer Service jobs in Malaysia

National Cancer Centre of Singapore Pte Ltd

Job Category: Ancillary

Posting Date: 2 Apr 2025

About Us

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role

As a Senior Associate / Associate Executive, you are responsible for assisting with the establishment and implementation of policies, procedures and internal controls, in relation to patient billing, processing of bills, submissions, liaising with other departments and any ad-hoc duties.

Some of the Key Responsibilities include:

1. Processing and generating accurate bills to be sent to patients / third-party payers
2. Submitting patients’ claims to CPF for settlement of bills and following up with claims returned by CPF board
3. Escalating any pertinent incidents and problems encountered
4. Performing any other duties as assigned accordingly by Supervisor

Job Requirements

1. Fresh Diploma; OR GCE N / O / A / NITEC / Higher NITEC / WSQ Cert in Healthcare (Operations) with 6 years’ experience and demonstrated competency
2. Experience in Customer Service and demonstrated competency
3. Ability to multi-task
4. Demonstrates good interpersonal skills and problem-solving skills, and is a team player