Supply Chain & Operations (Paya Lebar)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A recruitment agency in Singapore is seeking an experienced Customer Service Associate to join their dynamic team. The role involves processing purchase orders and managing customer inquiries. Candidates should have a Diploma in Business Studies and at least 2 years of relevant experience. Proficiency in Microsoft Office and knowledge of Japanese are advantageous. This position requires availability for a monthly rotating standby schedule during weekends and public holidays, ensuring timely support and order fulfillment.

Qualifications

• At least 2 years of relevant experience.
• Experience with Oracle or SAP system will be an added advantage.
• Highly motivated individual who works independently with little supervision.

Responsibilities

• Process quotations, purchase orders, and sales orders efficiently.
• Manage and resolve inquiries from customers and business partners effectively.
• Ensure on-time deliveries and maintain inventory levels.

Skills

Strong communication skills

Good interpersonal skills

Proficient in Microsoft Office Applications

Knowledge of Japanese

Meticulous and organized

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Job description

Job Details:

• Working hours : Monday to Friday, 8:30 AM to 5:30 PM (this role require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster)
• Location: Paya Lebar MRT
• 1 yr contract (with potential for conversion)

We are seeking an experienced Customer Service Associate to join our dynamic team. The ideal candidate will have a strong passion for providing timely support to customers and ensuring seamless order fulfillment processes.

Job Scope:

• Process quotations, purchase orders and sales orders efficiently and accurately
• Manage Customer Consignment Programs
• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients. Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements
• Maintain inventory levels and oversee stock movement efficiently
• Update and ensure accuracy of customer price books
• Ensure the maintenance of a well-organized and efficient documentation filing system
• Manage and resolve inquiries from customers and business partners effectively
• Cultivate and maintain good customer relationships
• Other duties as assigned

Job Requirement:

• Diploma in Business Studies or its equivalent
• At least 2 years of relevant experience
• Experience with Oracle or SAP system will be an added advantage
• Proficient in Microsoft Office Applications
• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision
• Required to be available for monthly rotating standby schedule during weekends and public holidays

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)