Junior Supply Chain Operations (Paya Lebar)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A dynamic recruiting firm in Singapore seeks an experienced Customer Service Associate. The role involves processing orders and managing customer relationships. Candidates should have a Diploma in Business Studies, with at least 2 years of relevant experience. Proficiency in Microsoft Office and familiarity with Oracle or SAP systems is preferred. Knowledge of Japanese is a plus. The position requires a rotating standby schedule on weekends and public holidays as needed.

Qualifications

• At least 2 years of relevant experience in customer service.
• Knowledge of Japanese for communication with headquarters in Japan is advantageous.
• Proficient in efficiently managing order processes.

Responsibilities

• Process quotations, purchase orders, and sales orders accurately.
• Ensure on-time deliveries to clients and manage stock levels.
• Cultivate and maintain strong customer relationships.

Skills

Customer Relationship Management

Communication Skills

Interpersonal Skills

Organizational Skills

Education

Diploma in Business Studies or equivalent

Tools

Microsoft Office Applications

Oracle/SAP Systems

Job description

Job Details:

• Working hours : Monday to Friday, 8:30 AM to 5:30 PM (this role require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster)
• Location: Paya Lebar MRT
• 1 yr contract (with potential for conversion)

We are seeking an experienced Customer Service Associate to join our dynamic team. The ideal candidate will have a strong passion for providing timely support to customers and ensuring seamless order fulfillment processes.

Job Scope:

• Process quotations, purchase orders and sales orders efficiently and accurately
• Manage Customer Consignment Programs
• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients. Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements
• Maintain inventory levels and oversee stock movement efficiently
• Update and ensure accuracy of customer price books
• Ensure the maintenance of a well-organized and efficient documentation filing system
• Manage and resolve inquiries from customers and business partners effectively
• Cultivate and maintain good customer relationships
• Other duties as assigned

Job Requirement:

• Diploma in Business Studies or its equivalent
• At least 2 years of relevant experience
• Experience with Oracle or SAP system will be an added advantage
• Proficient in Microsoft Office Applications
• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision
• Required to be available for monthly rotating standby schedule during weekends and public holidays

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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