Customer Care Manager jobs in Singapore
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Hilton
Senior Sales Manager
Job summary
A global logistics company is seeking a client-focused Director/Senior Manager of Regional Sales in Singapore to drive market share growth in air and ocean freight. This role involves owning a strategic client portfolio, developing new business through consultative selling, and collaborating cross-functionally to deliver seamless logistics solutions. The ideal candidate has 5-7 years of B2B sales experience in freight forwarding and a strong proficiency in CRM systems. Fluency in English is required, and additional language skills are a plus.
Qualifications
- Minimum 5-7 years of B2B sales experience in freight forwarding, especially in air and ocean freight.
- Proficiency in data-driven sales planning and CRM systems.
- Fluency in English; additional languages are a plus.
Responsibilities
- Prospect and grow client relationships in manufacturing, retail, and industrial goods.
- Lead sales cycles from outreach to onboarding.
- Collaborate with operations and customer service for service excellence.
- Develop and implement strategies to exceed revenue targets.
- Identify business opportunities and expand existing relationships.
- Mentor and lead a team of sales professionals.
Skills
Education
We are partnering with a global logistics company to hire a client-focused Director/Senior Manager, Regional Sales to drive market share growth in air and ocean freight across key industries. In this role, you will own a strategic client portfolio, develop new business through consultative selling, and collaborate cross-functionally to deliver seamless, end-to-end logistics solutions, including freight forwarding, customs broking, warehousing, and ground transportation.
- Prospect, acquire, and grow relationships with new and existing clients in sectors such as manufacturing, retail, and industrial goods.
- Lead end-to-end sales cycles from initial outreach and solution design to negotiation and onboarding, specialising in air and ocean freight.
- Partner closely with operations, customer service, and compliance teams to ensure service excellence and rapid issue resolution.
- Analyse market trends and client needs to tailor value-added logistics solutions that drive retention and wallet share.
- Develop and implement sales strategies to meet and exceed revenue targets.
- Identify new business opportunities and expand existing client relationships.
- Lead and mentor a team of sales professionals.
- Build and maintain strong relationships with key clients.
- Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
- Minimum 5- 7 years of B2B sales experience in freight forwarding, with proven success in air and ocean freight.
- Fluency in English (written and spoken); additional language skills are a plus.
- Proficiency with CRM systems and data-driven sales planning.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.