Customer Experience Specialist

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global real estate services firm based in Singapore is seeking a Customer Service Representative. The role involves managing calls, providing top quality service, and performing administrative tasks. Candidates should have at least O/A levels and previous experience in a contact center. This position offers a supportive environment focused on diversity and inclusion, career development, and referral bonuses.

Benefits

Bonus for referring friends

Career development opportunities

Diversity and Inclusion support

Qualifications

• Prior experience in a Contact Centre environment is preferred.
• Ability to operate in a fast-paced environment.

Responsibilities

• Manage incoming and outgoing calls providing accurate information.
• Collect and manage customer feedback.
• Perform administrative tasks as assigned.

Skills

Customer service

Communication

Multi-tasking

Education

Minimum O / A levels

Job description

A leading global real estate services firm based in Singapore is seeking a Customer Service Representative. The role involves managing calls, providing top quality service, and performing administrative tasks. Candidates should have at least O/A levels and previous experience in a contact center. This position offers a supportive environment focused on diversity and inclusion, career development, and referral bonuses.