Strategic Customer Success Manager - Ad Tech & Measurement

Zefr; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading brand suitability technology firm in Singapore is seeking a Customer Success Manager to oversee relationships with clients and help them effectively utilize advanced ad tech solutions. The ideal candidate will have at least 3 years' experience in customer success within the ad tech industry, excellent communication skills, and a consultative approach to problem-solving. The position offers a salary between $70,000 and $90,000 SGD, supporting a diverse and inclusive workplace.

Qualifications

• 3+ years of customer success experience in ad tech or media buying.
• Proficient in various ad serving and measurement tools.
• Excellent in written and verbal communication.

Responsibilities

• Assist clients with product implementation and integration.
• Act as the primary contact for clients, managing requests.
• Provide strategic advice and meet primary KPIs.

Skills

Customer success experience

Proficiency in ad serving tools

Strong analytical skills

Excellent communication skills

Organizational skills

Proactive and resourceful

Tools

Google Ads

DV360

Facebook Business Manager

Job description

A leading brand suitability technology firm in Singapore is seeking a Customer Success Manager to oversee relationships with clients and help them effectively utilize advanced ad tech solutions. The ideal candidate will have at least 3 years' experience in customer success within the ad tech industry, excellent communication skills, and a consultative approach to problem-solving. The position offers a salary between $70,000 and $90,000 SGD, supporting a diverse and inclusive workplace.