Technical jobs in Saudi Arabia
Advisor Safety, Health & Environment
AECOM
Cybersecurity Trainer
SSC HR Solutions
Discover more opportunities than anywhere else. Find more jobs nowSr Counsel
Aramco Overseas Company UK Ltd
Connect with headhunters to apply for similar jobsPSAB : Project Mechanical Engineer (Secret Clearance)
KBR
Strategic Key Account Manager – Exterior Systems (KSA)
Knauf
Senior Technical Engineer – Bridge Design & Projects
Premium Solutions Consultancy
L3 Support Engineer
TAWANTECH
National Account Executive (Saudi National Only)
FedEx
SAP EWM System Analyst | Retail | Saudi Arabia
Rawaj - Human Capital Management
Sr Project Engineer (shut down)
Matar Holding company
Division Head, Structural II, I
International Maritime Industries
Strategic Account Director
Classera
Construction Manager (Saudi National)
تكامل
Graduate Tunneling Engineer - KSA
Jacobs Engineering Group Inc
IT Officer
Millennium Madinah Airport Hotel
L3 Support Engineer
Job summary
A leading technology company in Saudi Arabia is seeking an L3 Support Engineer to provide technical support and resolve issues within banking applications. The ideal candidate will have at least 7 years of experience in software development or L3 support, particularly with Temenos/T24. Strong communication skills and a good understanding of the software development lifecycle are essential. The successful candidate will work closely with the application support team to analyze and solve complex system issues.
Qualifications
- Minimum 7 years of experience as Software developer or L3 support in Banking.
- Strong troubleshooting and debugging skills.
- Good understanding of SDLC and related practices.
Responsibilities
- Provide technical support to application support team.
- Track and manage fix changes priority.
- Analyze issues considering customer, business, and technical aspects.
Skills
Education
Tools
L3 Support Engineer must have a strong background in development and fixing issues and Application proactive measures. The individual is expected to utilize his experience in handling bugs and abnormal system behaviour. Should be available around the clock to respond to critical issues. Knowledge and experience of banking applications and related modules. Must have good understanding of SDLC, incident management and problem management.
- Banking system experience and knowledge essential.
- Excellent Applications web and app related Skills.
- Concepts and administration of Banking systems.
- Practices and methods of problem management and incident management.
- Provide technical support to application support team.
- Perform other tasks as directed by superiors.
- Considered an out of the box thinker and displays a willingness to learn.
- Analysing and resolving issue with consideration of customer, business and technical sides
- Tracking and managing fix changes priority in alignment with source control changes pipeline
- Bachelor's Degree required in Computer Science or equivalent (a combination of education and experience will be considered).
- High level of interpersonal skills and communication skills both written and oral.
- The candidate must be minimum of 7 yrs. of experience as Software developer or L3 support in Banking.
- Excellent experience in Temenos/T24
- Good experience in T24 TAFC/TAFJ
- Good experience in debugging, analysing and fixing issue & bugs
- Good Knowledge of banking system and integration
- Excellent people skills.
- Strong product development and engineering skills.
- Strong communications skills, both in writing and speaking.
- Good understanding of banking software
- Good understanding of SDLC, incident management and problem management and its practices
- Good organizational and time management skills
- Proven Project Management skills.
- Team spirit/ Problem solving/ Good communication skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.