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IT General Manager - Retail | Saudi Arabia
Job summary
A leading retail company in Riyadh is seeking an experienced IT General Manager. The candidate will define and execute IT strategies that drive growth and enhance efficiency across multiple branches. Responsibilities include overseeing the implementation of POS systems, managing IT operations, and leading digital innovation projects. Ideal candidates should have over 10 years of IT experience, with strong leadership in retail environments. A Bachelor's degree in a related field is required, while a Master's is preferred.
Qualifications
- 10+ years of progressive IT experience with 5+ years in senior IT leadership.
- Strong experience in large, multi-branch retail operations.
- Demonstrated IT transformation and development initiatives experience.
Responsibilities
- Define and execute IT strategy aligned with business growth.
- Lead IT transformation to enhance efficiency and customer experience.
- Manage IT governance, budget, compliance, and vendor management.
Skills
Education
Tools
We are seeking a dedicated and meticulous ITGeneral Manager for a prominent and leading retail company in Saudi Arabia, renowned for its commitment to excellence and innovation.
Work location: Riyadh, Saudi Arabia
- Define and execute the IT strategy aligned with retail growth and expansion.
- Lead IT transformation to enhance efficiency, scalability, and customer experience.
- Oversee POS systems implementation, support, and performance across all branches.
- Ensure stable, secure IT operations and user support nationwide.
- Manage IT infrastructure, cloud, networks, and cybersecurity standards.
- Lead Microsoft Dynamics (ERP/CRM) implementation, integration, and optimization.
- Ensure seamless integration between POS, Dynamics, e-commerce, and core systems.
- Oversee e-commerce platforms, website, and mobile application performance.
- Manage development teams and drive digital innovation initiatives.
- Own IT governance, budget, compliance, and vendor management.
We are Looking for:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
- 10+ years of progressive IT experience, with at least 5 years in a senior IT leadership role.
- Strong retail industry experience, preferably within large, multi-branch retail operations.
- Proven hands-on experience with: Point of Sale (POS) systems in large retail environments, Microsoft Dynamics (ERP/CRM), IT infrastructure, networks, and end-user support, and E-commerce platforms (website and mobile applications).
- Demonstrated experience leading IT transformation and development initiatives.
- Experience managing distributed IT teams and third-party vendors.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.