Business Analyst

NextEra; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading telecom firm in Dammam, Saudi Arabia, is seeking a Telecom Business Analyst to serve as a bridge between stakeholders and technical teams. The role involves gathering requirements, analyzing processes, and supporting design solutions while ensuring projects meet business objectives. Ideal candidates will have 5-7 years of experience, a Bachelor’s degree in a related field, and a deep understanding of telecom technologies. Join an innovative company that values diversity and growth.

Benefits

Culture of integrity and creativity

Support for personal and professional growth

Qualifications

• 5–7 years of experience as a Business Analyst in telecom or related domain.
• Proficiency in requirement gathering tools and techniques.
• Familiarity with Agile and Waterfall methodologies.

Responsibilities

• Collaborate with stakeholders to elicit, document, and validate requirements.
• Analyze existing telecom processes, identify gaps, and propose improvements.
• Interpret telecom data to provide actionable insights.
• Prepare Business Requirement Documents and functional specifications.

Skills

Telecom technologies (VoIP, MPLS, LTE, 5G, OSS/BSS systems)

Requirement gathering

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Telecommunications, IT, or related field

Tools

Power BI

Tableau

Job description

NextEra is seeking a dynamic resource who have experience in Telecom Business Analyst role.

The Telecom Business Analyst acts as a bridge between business stakeholders and technical teams, ensuring telecom-related projects meet business objectives. This role involves analyzing business processes, gathering requirements, and recommending solutions to optimize telecom systems and services.

Key Responsibilities

• Requirements Gathering: Collaborate with stakeholders to elicit, document, and validate business and technical requirements for telecom projects.
• Process Analysis: Analyze existing telecom processes, identify gaps, and propose improvements.
• Solution Design Support: Work with architects and developers to ensure solutions align with business needs and telecom standards.
• Data Analysis: Interpret telecom data (billing, usage, network performance) to provide actionable insights.
• Testing & Validation: Support UAT (User Acceptance Testing) and ensure deliverables meet requirements.
• Documentation: Prepare BRDs (Business Requirement Documents), functional specifications, and process flows.
• Stakeholder Communication: Act as a liaison between business units, vendors, and technical teams.
• Compliance & Standards: Ensure adherence to telecom regulations and industry best practices.

Required Skills & Qualifications

• Bachelor’s degree in Telecommunications, IT, or related field.
• 5–7 years of experience as a Business Analyst in telecom or related domain.
• Strong understanding of telecom technologies (VoIP, MPLS, LTE, 5G, OSS/BSS systems).
• Proficiency in requirement gathering tools and techniques.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with Agile and Waterfall methodologies.

Preferred Skills

• Experience with telecom billing systems and CRM platforms.
• Knowledge of regulatory compliance such as Communications, Space & Technical Commission (CST), FCC, GDPR, etc.
• Advanced Excel and data visualization tools (Power BI, Tableau).

Key Competencies

• Detail-oriented with strong organizational skills.
• Ability to manage multiple projects simultaneously.
• Strong stakeholder management and negotiation skills.

Why Join NextEra?

At NextEra, we embrace diversity, inclusion, and innovation. We’re proud to be an Equal Opportunity Employer, committed to fair and respectful hiring practices aligned with the values of the Kingdom of Saudi Arabia.

We offer:

• A culture of integrity and creativity
• Support for personal and professional growth

Join us to explore bold possibilities, thrive in a dynamic environment, and reach new heights in your career.