Administration-Jobs in Italien

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Our People

At IE, we are:

• People-driven
• Change Builders
• Knowledge Champions

We are looking for a full-time Program Coordinator to join our team in Madrid.

Responsibilities

Your role as Program Coordinator will involve:

• Interaction with Participants:
• Meet with corporate participants to resolve issues, offer advice, and support with empathy, sensitivity, and a professional customer-oriented approach.
• Co-manage relationships with class representatives alongside team members.
• Support participants facing academic or program-related challenges.
• Manage communications with participants, including regular updates, presentations, and information sessions.
• Use feedback to improve participant experience.
• Assist participants and faculty before, during, and after programs.

Interaction with Professors and Departments:

• Liaise with professors to plan sessions and trips.
• Coordinate with professors to address participant requests, support program management, and ensure timely submission of grades and syllabi.
• Collaborate with other departments to enhance participant experience.

Internal Development:

• Learn internal processes, platforms, and tools to deliver quality programs.
• Coordinate with Program Managers to ensure smooth program delivery.
• Lead initiatives to improve internal processes and materials.
• Handle administrative and logistical duties for program success.

Qualifications

To succeed in this role, you should have:

• Bachelor's degree required; master's degree a plus.
• Fluency in English and Spanish; Arabic is a plus.
• Cultural awareness for coordinating with diverse stakeholders.
• Strong project management skills.
• Attention to detail and organizational skills.
• Excellent customer management, communication skills, ability to work under pressure, and high accountability.

Company Industry

• Education
• Training
• Teaching

Department / Functional Area

• Administration

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