1,976

Customer Service jobs in Saudi Arabia

Customer Relations Manager

Kanz

Dammam
On-site
SAR 150,000 - 200,000
Yesterday
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Housekeeping Coordinator

ACCOR

Saudi Arabia
On-site
SAR 60,000 - 80,000
Yesterday
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Front Desk & Guest Experience Lead

Saudi Petroleum Services Polytechnic

Ha'il
On-site
SAR 48,000 - 120,000
5 days ago
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Front Office Executives Jobs in Saudi Arabia (Jan 2026) - Bayt.com

Saudi Petroleum Services Polytechnic

Ha'il
On-site
SAR 48,000 - 120,000
5 days ago
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Front Office Lead: Guest Services & Admin Support

Saudi Petroleum Services Polytechnic

Riyadh
On-site
SAR 48,000 - 120,000
5 days ago
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Front Office Executives Jobs in Riyadh (Jan 2026) - Bayt.com

Saudi Petroleum Services Polytechnic

Riyadh
On-site
SAR 48,000 - 120,000
5 days ago
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Technical Support Specialist | IT Systems Expert

Saudi Petroleum Services Polytechnic

Saudi Arabia
Remote
SAR 150,000 - 200,000
7 days ago
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Technical Support Specialist IT Tech Support Jobs in Saudi Arabia (Jan 2026) - Bayt.com

Saudi Petroleum Services Polytechnic

Saudi Arabia
Remote
SAR 150,000 - 200,000
7 days ago
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Car Workshop supervisor / Team Lead

Dr Auto Est

Riyadh Region
On-site
SAR 200,000 - 300,000
7 days ago
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Restaurant General Manager

Cutting Edge Recruitment

Jeddah
On-site
SAR 150,000 - 200,000
Yesterday
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SP Front Office Admin

IDP Education Ltd

Al Khobar
On-site
SAR 120,000 - 150,000
Yesterday
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Technical Support Specialist IT Tech Support Jobs in Riyadh (Dec 2025) - Bayt.com

Saudi Petroleum Services Polytechnic

Riyadh Region
On-site
SAR 150,000 - 200,000
6 days ago
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IT Support Specialist — Helpdesk & ERP Deployment

Saudi Petroleum Services Polytechnic

Riyadh Region
On-site
SAR 150,000 - 200,000
6 days ago
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Call Center Representative

Emdad By Elm

Jeddah
On-site
SAR 120,000 - 150,000
7 days ago
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Transportation Specialist

DHL

Dammam
On-site
SAR 150,000 - 200,000
7 days ago
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Tourism And Travel Professionals Jobs in Riyadh (Jan 2026) - Bayt.com

Saudi Petroleum Services Polytechnic

Riyadh
On-site
SAR 120,000 - 150,000
7 days ago
Be an early applicant

Marketing & Sales Leader – Tourism & Travel

Saudi Petroleum Services Polytechnic

Riyadh
On-site
SAR 120,000 - 150,000
7 days ago
Be an early applicant

Food & beverage trainer

DIMENSIONS

Jeddah
On-site
SAR 60,000 - 80,000
4 days ago
Be an early applicant

Contract Center Specialist

Premium Solutions Consultancy

Riyad Al Khabra
On-site
SAR 50,000 - 70,000
4 days ago
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Leasing Specialist

Ajdan Real Estate Development Company

Riyadh
On-site
SAR 150,000 - 200,000
4 days ago
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Cashier

Kanz

Al Khobar
On-site
SAR 48,000 - 120,000
4 days ago
Be an early applicant

Area Manager - Jeddah

Azadea Group

Jeddah
On-site
SAR 200,000 - 300,000
7 days ago
Be an early applicant

Customer Service Engineer | alfanar Electric

alfanar Group

Riyadh
On-site
SAR 150,000 - 200,000
15 days ago

Cluster Assistant Director of Sales (Saudi National)

St. Regis

Saudi Arabia
On-site
SAR 200,000 - 300,000
8 days ago

Multi Property Director of Sales

St. Regis

Saudi Arabia
On-site
SAR 90,000 - 120,000
8 days ago

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Customer Relations Manager
Kanz
Dammam
On-site
SAR 150,000 - 200,000
Full time
Yesterday
Be an early applicant

Job summary

A culinary brand in Saudi Arabia is seeking a Customer Relations Manager to enhance customer service operations in Dammam. This role requires 5+ years of experience, excellent communication skills, and a track record of developing successful strategies. Responsibilities include leading teams, analyzing customer feedback, and managing escalations. Fluency in English is essential, and Arabic skills are a plus. Join a dynamic team dedicated to customer satisfaction and loyalty.

Qualifications

  • 5+ years of experience in customer service or relations.
  • Proven track record of developing customer service strategies.
  • Strong problem-solving and conflict resolution abilities.

Responsibilities

  • Develop and implement customer service strategies.
  • Lead customer service teams and guide representatives.
  • Analyze feedback to identify areas for improvement.

Skills

Lead and mentor customer service teams
Problem-solving and conflict resolution
Customer experience management
Communication and interpersonal skills
Fluency in English
Job description
Overview

Meat & Rice Co. is a Saudi-based culinary brand specializing in authentic Indian meat and rice dishes, crafted to satisfy the rich and diverse palates of the Kingdom.

We are seeking a dynamic and experienced Customer Relations Manager to join our team in Dammam, Saudi Arabia. As the Customer Relations Manager, you will be responsible for overseeing and enhancing our customer service operations, ensuring exceptional customer experiences, and driving customer satisfaction and loyalty.

Responsibilities
  • Develop and implement customer service strategies aligned with organizational goals
  • Lead and mentor a team of customer service representatives, providing guidance and support
  • Analyze customer feedback and data to identify trends and areas for improvement
  • Collaborate with cross-functional teams to resolve complex customer issues and enhance service delivery
  • Establish and maintain key performance indicators (KPIs) for customer service operations
  • Develop and implement training programs to enhance team skills and knowledge
  • Manage customer escalations and high-priority cases, ensuring timely and satisfactory resolutions
  • Create and present regular reports on customer service performance to senior management
  • Stay updated on industry trends and best practices in customer relations management
  • 5+ years of experience in customer service or customer relations
  • Proven track record of developing and implementing successful customer service strategies
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Demonstrated ability to lead and motivate teams
  • Customer service certifications
  • In-depth understanding of customer service best practices and customer experience management
  • Ability to work in a fast-paced, multicultural environment
  • Fluency in English; Arabic language skills are a plus
Qualifications
  • 5+ years of experience in customer service or customer relations
  • Proven track record of developing and implementing successful customer service strategies
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Demonstrated ability to lead and motivate teams
  • Customer service certifications
  • In-depth understanding of customer service best practices and customer experience management
  • Ability to work in a fast-paced, multicultural environment
  • Fluency in English; Arabic language skills are a plus

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.