Workday Functional Consultant

Agensi Pekerjaan JobScoper Sdn Bhd; Remote; MYR 80,000 - 110,000; Full time

Job summary

A leading recruitment agency is seeking a Workday Consultant for a fully remote role to configure and maintain various Workday HCM modules. The successful candidate will have 2–4 years of hands-on experience with Workday and must demonstrate strong analytical and communication skills. Key responsibilities include functional support for Workday incidents and leading enhancement requests. This position offers a competitive package including a 13th-month bonus and medical insurance.

Benefits

Fully Remote

13th Month Bonus

Training Provided

Medical Insurance

Medical and hospitalization Leave

Qualifications

• Minimum 2–4 years of hands-on Workday functional experience in multiple HCM modules.
• Proven experience in Workday configurations and security.

Responsibilities

• Configure and maintain Workday HCM modules such as Core HCM, Compensation, and Recruiting.
• Provide Level 2/3 functional support for Workday incidents.
• Lead Workday enhancement requests and assess impact.

Skills

Workday functional experience

HR processes knowledge

Analytical skills

Problem-solving skills

Communication skills

Ability to work independently

Education

Bachelor’s degree in Human Resources, IT, Business, or related field

Tools

Workday HCM

Job description

Requirements

• Bachelor’s degree in Human Resources, IT, Business, or related field.
• Minimum 2–4 years of hands‑on Workday functional experience in multiple HCM modules.
• Strong understanding of HR processes and best practices.
• Proven experience in Workday configurations, business processes, and security.
• Workday Functional related Experience in a BPO or shared services environment preferred.
• Strong analytical, problem‑solving, and communication skills.
• Ability to work independently in a fully remote environment and manage multiple priorities.

Responsibilities

Workday Configuration & Support

• Configure and maintain Workday HCM modules such as Core HCM, Compensation, Absence, Talent, Recruiting, Time Tracking, and Benefits (based on project scope).
• Manage business process configurations, security roles, calculated fields, reports, dashboards, and notifications.
• Perform routine audits and ensure system data integrity and compliance.

Issue Resolution & Troubleshooting

• Provide Level 2/3 functional support for Workday incidents.
• Diagnose and resolve system issues, ensuring clear communication with business users and internal support teams.
• Work closely with technical teams for integrations‑related escalations.

Enhancements & Optimization

• Lead Workday enhancement requests, analyze business needs, and recommend scalable solutions.
• Plan and execute semi‑annual Workday releases; assess impact and update configurations accordingly.
• Develop and maintain documentation, SOPs, and configuration guides.

Stakeholder & Client Management

• Partner with HR, Payroll, Finance, and Operations teams to understand business requirements.
• Support clients (if applicable) in new deployments, stabilization, or post‑production improvements.
• Facilitate workshops, requirement sessions, and end‑user training.

Reporting & Analytics

• Design and maintain custom reports, dashboards, and analytics that support operational and management needs.
• Provide insights and recommendations to improve HR processes using Workday data.

Projects & Implementation Support

• Participate in implementation or enhancement projects including requirement gathering, Fit‑Gap analyses, testing, and deployment.
• Support data migration, UAT, regression testing, and change management activities.

Benefits

• Fully Remote
• 13th Month Bonus
• 5 working days
• Training Provided
• Medical Insurance
• Medical and hospitalization Leave