Windows Administrator

LPS; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking an IT Support Specialist to identify and resolve incidents in Windows Server platforms. The ideal candidate should hold a Bachelor's degree in Computer Science and have at least 2 years of relevant experience. The role includes regular server operations and requires strong communication skills in English and Cantonese. Shift rotation is mandatory, with compensation for public holiday work.

Qualifications

• 2 years relevant working experiences in Windows Servers, VMware, x86 servers and storage.
• Good written and verbal communication skills in English and Cantonese.
• Ability to work on 24x7 shift rotation on public holidays.

Responsibilities

• Identifying, diagnosing, and resolving escalated incidents in Windows Server platforms.
• Performing regular server operations such as setup, upgrade, patches deployment.
• Providing support on issues related to servers, hypervisors, and storages.

Skills

system troubleshooting

performance tuning

communication skills

Education

Bachelor in Computer Science or related discipline

ITIL Foundation or above

Tools

Windows Servers

VMware

SAN infrastructure

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Job Descriptions

You will:

• Identifying, diagnosing, and resolving the escalated incident in Windows Server platforms
• Escalated the case to L3 Infrastructure/application team if need
• Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc…
• Responsible for system troubleshooting and performance turning.
• Prepare and maintain technical documentations.
• Providing support on issues related to servers, hypervisors and storages
• Liaise with external vendors for IT Server operations and maintenance

You Bring

• Bachelor in Computer Science or related discipline;
• Holder of ITIL Foundation or above is a plus
• 2 years relevant working experiences in Windows Servers, VMware, x86 servers and storage
• Sizeable company and ITIL experience is preferable
• Self-motivated, quick learner, Can-do attitude and able to work under pressure
• Knowing in SAN infrastructure, SiteScope, AD and VMware is a plus
• Good written and verbal communication skills in English and Cantonese
• Willing to work on 24x7 shift rotation on public holidays (PH), will be compensated with shift allowance and time off for working on PH

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.