Wedding Sales & Guest Experience Specialist

Marriott Hotels Resorts; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hospitality company in Malaysia is seeking a candidate to resolve guest requests and maximize revenue. This full-time role involves training employees, handling guest calls, and maintaining high service standards. The ideal candidate has at least 2 years of experience and a high school diploma. Join us at Sheraton to create memorable guest experiences and thrive in a dynamic team environment.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.

Responsibilities

• Resolve guest calls, requests, or problems.
• Maximize revenue while maintaining guest loyalty.
• Train and motivate employees.

Job description

A leading hospitality company in Malaysia is seeking a candidate to resolve guest requests and maximize revenue. This full-time role involves training employees, handling guest calls, and maintaining high service standards. The ideal candidate has at least 2 years of experience and a high school diploma. Join us at Sheraton to create memorable guest experiences and thrive in a dynamic team environment.