Warehouse Operation Manager

Trancom (Malaysia) Sdn Bhd; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Warehouse Operations Manager with over 5 years of experience in warehouse management. Responsibilities include reporting to management, overseeing a team of 20, ensuring timely deliveries for both B2B and B2C customers, and maintaining inventory accuracy. The ideal candidate should possess strong data entry skills, the ability to analyze information, and the capability to multitask effectively under pressure. This role offers a dynamic work environment within the logistics industry.

Qualifications

• More than 5 years of experience in warehouse operation management.
• Excellent data entry and data processing skills.
• Proficient in schedule and report creation.

Responsibilities

• Reports to management for daily / monthly operations.
• Implement customer's Contract Management & CRM.
• Responsible for timely pick & delivery for B2B and B2C customers.
• Ensure inventory accuracy and management.
• Lead a team of 20 for warehouse operations.
• Head the Customer Service team and build good rapport with customers.
• Manage transportation for local deliveries across Malaysia.

Skills

Data entry and data processing

Schedule and report creation

Analyzing information

Multitasking

Process management

Ability to work under pressure

Job description

We leverage the No. 1 logistics network in Japan - backed by 48 information centers and approximately 13,000 partner companies nationwide - to provide a transportation matching service. In addition with this, our delivery service utilizes a network of 60 logistics sites and partner companies across Japan. We impart continual improvements into our logistics centers through a combination of "human expertise" specializing in logistics and "ICT support foundations" developed from a logistics perspective. We also share performance indicators, quality standards and issues concerning logistics systems with our customers, and apply an integrated form of management for our low-cost, high quality logistics systems. Visit our company website here: https://www.trancom.co.jp/english/

Qualifications & experience

• More than 5 years of experience in warehouse operation management.
• Excellent data entry and data processing skills.
• Proficient in schedule and report creation.
• Skilled in analyzing information.
• Ability to multitask on a team and alone.
• Ability to manage processes successfully.
• Have ability to accept criticism and work well under pressure.

Tasks & responsibilities

• Reports to management for daily / monthly operations.
• Implement to customer's Contract Management & CRM.
• Responsible to ensure timely pick & delivery for B2B and B2C customers.
• Responsible for inventory accuracy and management.
• Leading a team of 20 for warehouse operations.
• Heading the Customer Service team and build good rapport with the end customers.
• Transportation Management for local deliveries in entire Malaysia, including East MY.
• Good time management, independent, driven to get job done.

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