Warehouse Lead, Fulfilment Centre (Simpang Renggam, Johor)

Shopee; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform is seeking a Warehouse Lead for its Fulfilment Centre in Johor. This role involves overseeing and strategically managing the warehouse operations, ensuring alignment with company policies. The ideal candidate will lead the setup of a high-volume warehouse, managing staff training, and the implementation of warehouse processes. Strong experience in fulfillment is required, along with proven people management and analytical skills. Good communication abilities in both local language and English are essential for success in this position.

Qualifications

• Experience in fulfillment and warehouse management, operation, or related fields is ideal.
• Demonstrated people management experience in an operational environment with team responsibility.
• Proven analytical and operational management skills are required.
• Strong problem solving, presentation, communication, and interpersonal skills are necessary.
• Good verbal and written communication skills in local language and English.

Responsibilities

• Oversee and manage the warehouse operations to align with company policies and vision.
• Lead development of a high-volume warehouse and ensure efficient operations.
• Ensure integration and operation of warehouse processes and training of staff.
• Manage inbounding, reverse logistics, inventory, and outbound operations.
• Ensure service level agreements are met for all operations.
• Conduct analyses for cost optimization and performance forecasts.
• Provide strategic recommendations based on local market understanding.
• Produce regular reports on key warehouse metrics and stock movement.

Skills

Fulfillment and warehouse management

People management

Analytical skills

Operational management

Problem solving

Presentation skills

Communication skills

Interpersonal skills

Local language proficiency

English proficiency

Job description

Warehouse Lead, Fulfilment Centre (Simpang Renggam, Johor)

Oversee and strategically manage the warehouse, ensuring alignment with company policies and vision.

Lead the setup and development of a high-volume warehouse from inception, ensuring efficient operations and adherence to company standards.

Ensure successful integration and operation of warehouse processes, oversee the training of staff and the implementation of a Warehouse Management System (WMS), working in close collaboration with the project team.

Oversee the inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound operations, and maintenance operations and drive the execution of same-day delivery services, ensuring timely and accurate fulfillment.

Ensure that service level agreements (SLAs) are met for all warehouse operations.

Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.

Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.

Produce regular reports and statistics, including warehouse key metrics, shrinkage reports, stock movement reports, and cost reports.

Qualifications

Ideally experience in fulfillment, warehouse management, operation, manufacturing or related fields.

Demonstrated people management experience in an operational environment with team responsibility.

Proven analytical skills and operational management skills.

Strong problem solving, presentation, communication, and interpersonal skills.

Good verbal and written communication skills in local language and English.