Voice Support Process Executive - Listing Review & Compliance

Cognizant; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global technology company in Kuala Lumpur is seeking a Process Executive to ensure compliance and maintain high productivity. Candidates should possess excellent communication skills in English and Indonesian and have the ability to handle multiple tasks. This role provides an opportunity to work in a fast-paced environment while enhancing your customer service skills. The ideal candidate is detail-oriented, shows ownership of their performance, and is comfortable working overtime.

Qualifications

• Proven track record of exceptional performance and high productivity.
• Ability to work in a fast-paced, constantly evolving environment.
• Candidate should be comfortable to work in normal working hours and work overtime.

Responsibilities

• Verify and review information as per policy and guidelines.
• Analyze data, moderate and fix relevant data.
• Gather information via outbound calls to businesses.

Skills

Excellent written, reading & spoken communications skills in English & Indonesian language

Ability to handle multiple tasks simultaneously

Great interpersonal skills

Excellent attendance record

Strong keyboard and analytical skills

Customer service orientation

Job description

A global technology company in Kuala Lumpur is seeking a Process Executive to ensure compliance and maintain high productivity. Candidates should possess excellent communication skills in English and Indonesian and have the ability to handle multiple tasks. This role provides an opportunity to work in a fast-paced environment while enhancing your customer service skills. The ideal candidate is detail-oriented, shows ownership of their performance, and is comfortable working overtime.