Verification Officer

WESTPAC DIGITAL SDN. BHD.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A licensed financial company in Kuala Lumpur is looking for meticulous Verification Officers to ensure adherence to compliance and risk standards. Responsibilities include verifying customer documents like IC and bank statements, performing employment checks, and detecting inconsistencies. Candidates should have a strong attention to detail and the ability to work under SOPs. Experience in micro-lending or fintech is a plus. Great opportunity for stable and structured growth in a reputable firm.

Benefits

Structured training

Stable & expanding licensed financial company

Qualifications

• Experience in micro-lending, fintech, or verification is an advantage.

Responsibilities

• Verify IC, payslip, bank statement, and eKYC submissions.
• Perform employment verification and income checks.
• Detect document inconsistencies or potential fraud.
• Carry out basic risk scoring according to SOP.
• Escalate suspicious applications to the Risk team.
• Ensure all verifications comply with KPKT regulations.
• Maintain accurate records and verification timelines.

Skills

Strong attention to detail and accuracy

Ability to work under structured SOPs

Job description

Westpac Digital is seeking meticulous and responsible Verification Officers to ensure all customer documents, identity checks, and applications meet our compliance and risk standards. You will be part of a fast-moving team that safeguards the quality and integrity of our onboarding process.

Key Responsibilities

• Verify IC, payslip, bank statement, and eKYC submissions
• Perform employment verification and income checks
• Detect document inconsistencies or potential fraud
• Carry out basic risk scoring according to SOP
• Escalate suspicious applications to the Risk team
• Ensure all verifications comply with KPKT regulations
• Maintain accurate records and verification timelines

Requirements

• Strong attention to detail and accuracy
• Able to work under structured SOPs
• Experience in micro-lending, fintech, or verification is an advantage

Why Join Us

• Structured training
• Stable & expanding licensed financial company