Vendor or Contract Manager

AIA Shared Services Sdn. Bhd.; Cyberjaya; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance service provider in Cyberjaya, Malaysia seeks a Contracts Manager to oversee vendor engagements and contract management. The role requires a Bachelor’s degree and 6-8 years of relevant experience. Key responsibilities include supporting risk management processes, ensuring contract compliance, and improving procurement practices. Ideal candidates will exhibit strong proficiency in SAP Ariba and excellent stakeholder management skills. This position offers extensive benefits, including medical coverage and hybrid work arrangements.

Benefits

Extensive Medical and Hospitalization Coverage

Additional Employer EPF Contribution

Dental and Optical Benefits

Professional Membership Sponsorship

Hybrid Working Arrangements

Employee Share Purchase Plan

Qualifications

• Minimum 6-8 years proven experience in contract management.
• Strong proficiency in SAP Ariba and related procurement processes.
• Exceptional attention to detail with excellent organizational skills.

Responsibilities

• Support Contract Owners in risk management and vendor engagements.
• Maintain a centralized contract repository and manage renewals.
• Ensure contracts are accurately set up and maintained.

Skills

Contract management

Vendor management

Stakeholder engagement

Analytical thinking

Communication

Education

Bachelor’s degree in Finance, Business Administration, Supply Chain Management, or a related field

Tools

SAP Ariba

Job description

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Support Contract Owners in the risk management process, collaborate with relevant Risk Subject Matter Experts (SMEs) to obtain necessary clearances for vendor engagements, and manage the submission process through the Third-Party Management (TPM) system.

Support vendor onboarding, due diligence, and qualification processes.

Collaborate with legal, sourcing, finance, operational teams, suppliers along the processes.

Maintain a centralized contract repository and ensure timely renewals, amendments, and terminations.

Ensure contracts are accurately set up and maintained within SAP Ariba, in accordance with organizational standards and system requirements.

Support and follow through the end-to-end Procure-to-Pay (P2P) process to ensure seamless contract execution, compliance, and timely vendor payments.

Support Contract Owners in managing intra-company recharge processes by ensuring accurate allocation of vendor-related costs across business units, coordinating with finance team.

Support Contract Owners in overseeing and tracking budget versus actual expenses to ensure cost control throughout the contract lifecycle.

Act as the primary point of contact for contract-related inquiries and coordinate escalations to Contract Owners when appropriate.

Process Improvement & Automation

Continuously assess the current contract management processes and identify areas for improvement.

Collaborate with internal stakeholders (e.g. Sourcing, Legal, Finance, Outsourcing, IT) to propose and implement automation tools or system enhancements that drive efficiency and reduce manual effort.

Job Requirements:

Bachelor’s degree in Finance, Business Administration, Supply Chain Management, or a related field.

Minimum 6-8 years proven experience in contract management vendor and vendor management.

Strong proficiency in SAP Ariba and related procurement processes.

Exceptional attention to detail, with excellent organizational and time management skills.

Demonstrated ability in stakeholder engagement, contract negotiation, communication, and analytical thinking.

Adept at working with senior leadership and capable of earning the trust and confidence of C-suite executives.

Familiarity with financial processes and budgeting is a plus.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a contracts manager?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as 'AIA'), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group's operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

Insurance & Superannuation 101-1,000 employees

Perks and benefits Extensive Medical and Hospitalization Coverage Additional Employer EPF Contribution Dental and Optical Benefits Professional Membership Sponsorship Hybrid Working Arrangements Employee Share Purchase Plan