Treasury Cash Management (TCM) Payment Specialist

Novartis Malaysia; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading pharmaceutical company in Selangor, Malaysia is seeking a TCM Payment Specialist responsible for executing payments and ensuring compliance with Treasury standards. The ideal candidate should have a degree in Accounting or Finance and at least 5 years of experience in a similar environment, with hands-on expertise in SAP. This role offers a chance to contribute to continuous improvement initiatives in a collaborative team environment.

Qualifications

• Minimum 5 years in a shared service or similar environment is preferred.
• Hands-on experience with SAP payment runs and manual payment processes is preferred.
• Experience with SAP system.

Responsibilities

• Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules.
• Validate payment requests and resolve unpaid or returned items.
• Maintain proper documentation for audit and compliance purposes.
• Provide timely reporting and analysis to support performance improvement.
• Drive automation and process simplification.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

Customer service mindset

Communication in English

Education

Degree in Accounting / Finance / Business Administration / Economics

Tools

SAP

Job description

Summary

Location: Selangor, Malaysia

The TCM Payment Specialist ensures accurate and timely execution of payments across multiple entities, safeguarding compliance, quality, and efficiency in line with Novartis Treasury standards. This role supports end-to-end cash disbursement processes, drives automation, and contributes to continuous improvement initiatives.

About The Role

Key Responsibilities

• Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules and payment calendars.
• Validate payment requests, resolve unpaid or returned items, and manage exceptions with minimal manual intervention.
• Maintain proper documentation for audit and compliance purposes.
• Provide timely reporting and analysis to support performance improvement and cost optimization.
• Collaborate with stakeholders to resolve payment-related issues and deliver customer-focused support.
• Drive automation and process simplification, challenging manual processes where possible.
• Support knowledge management (user guides, FAQs) and KPI tracking.
• Participate in special projects and continuous improvement initiatives.
• Ensure compliance with Novartis Accounting Manual (NAM), Financial Controls Manual (NFCM), and regulatory requirements.

Essential Requirements

• Degree in Accounting / Finance / Business Administration / Economics.
• Minimum 5 years in a shared service or similar environment is preferred.
• Hands-on experience with SAP payment runs and manual payment processes is preferred.
• Experience with SAP system.
• Excellent communication in English.
• Strong analytical and problem-solving skills.
• Strong stakeholder management and customer service mindset.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards