Travel Operations Lead - Air Ticketing & Group Bookings

MITT Hijrah Travel & Tours Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel agency located in Johor Bahru is seeking an Operations Executive for ticketing and travel coordination. The ideal candidate will have a minimum of 5 years’ experience in a travel agency, along with proficiency in the Amadeus GDS system and strong problem-solving skills. Responsibilities include issuing tickets, managing bookings, and ensuring timely payments. The role offers a competitive salary and additional benefits including travel discounts and career growth opportunities.

Benefits

Competitive salary package with performance incentives

Medical and insurance benefits

Staff travel discounts

Career growth and training opportunities

Qualifications

• Minimum 5 years of experience as an Operations Executive in a travel agency.
• Strong team player with multi-tasking abilities.
• Proactive attitude and analytical thinking.

Responsibilities

• Issue air tickets and manage direct bookings.
• Support product planners with trip costing.
• Resolve operational issues promptly.

Skills

Experience as Operations Executive in a travel agency

Problem-solving capabilities

Negotiation skills

Knowledge of Amadeus (GDS)

Proficiency in Microsoft Office

Tools

Amadeus (GDS)

Job description

A travel agency located in Johor Bahru is seeking an Operations Executive for ticketing and travel coordination. The ideal candidate will have a minimum of 5 years’ experience in a travel agency, along with proficiency in the Amadeus GDS system and strong problem-solving skills. Responsibilities include issuing tickets, managing bookings, and ensuring timely payments. The role offers a competitive salary and additional benefits including travel discounts and career growth opportunities.