Transportation Dispatcher (Logistic Industry)

Career Wise; Klang City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Klang City is seeking a Transportation Dispatcher to manage driver schedules and optimize delivery routes. The role involves coordinating with drivers, utilizing GPS tracking systems, and addressing logistical challenges. Candidates should have at least one year of experience in a related field and be proficient in Microsoft Office and dispatching software. The position demands strong communication and problem-solving skills. This is a great opportunity for those looking to advance in the logistics industry.

Qualifications

• Minimum 1 year of working experience in related field.
• Experience in dispatching, logistics, or transportation coordination.
• Knowledge of transportation regulations and safety standards.

Responsibilities

• Assign drivers and vehicles to routes based on delivery schedules.
• Plan and adjust routes for efficiency and cost reduction.
• Provide instructions and updates to drivers.
• Use GPS and tracking software to monitor fleet movement.
• Address unexpected issues such as traffic delays.
• Ensure compliance with safety regulations.
• Maintain accurate logs of dispatch activities.
• Communicate with customers regarding delivery times.
• Handle transportation-related emergencies promptly.

Skills

Strong communication skills

Problem-solving skills

Experience in dispatching

Ability to multitask

Familiarity with GPS tracking systems

Tools

Microsoft Office

Logistics software

Job description

Transportation Dispatcher (Logistic Industry)

About the job Transportation Dispatcher (Logistic Industry)

Key Responsibilities:

• Scheduling & Dispatching: Assign drivers and vehicles to routes based on delivery schedules and customer requirements.
• Route Optimization: Plan and adjust routes to improve efficiency, reduce costs, and meet delivery deadlines.
• Driver Communication: Provide instructions, updates, and support to drivers via phone, radio, or digital dispatching systems.
• Monitoring & Tracking: Use GPS and tracking software to oversee fleet movement, resolve delays, and maintain delivery schedules.
• Problem-Solving: Address unexpected issues such as traffic delays, vehicle breakdowns, and last-minute delivery changes.
• Compliance & Safety: Ensure drivers adhere to safety regulations, company policies, and legal transportation requirements.
• Record-Keeping: Maintain accurate logs of dispatch activities, driver schedules, vehicle maintenance records, and incident reports.
• Customer Service: Communicate with customers regarding delivery times, delays, and service inquiries to maintain satisfaction.
• Emergency Response: Handle accidents, breakdowns, and other transportation-related emergencies promptly.

Qualifications & Skills:

• Minimum 1 year of working experience in related field.
• Experience in dispatching, logistics, or transportation coordination.
• Strong communication and problem-solving skills.
• Familiarity with GPS tracking systems and dispatching software.
• Ability to multitask in a fast-paced environment.
• Knowledge of transportation regulations and safety standards.
• Proficiency in Microsoft Office and logistics software.