Tour Planning Specialist

Business Media International Sdn. Bhd.; Selangor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A corporate travel management firm is seeking a professional to develop tour itineraries and manage travel logistics for company trips. The ideal candidate should have a bachelor's degree in hospitality or tourism, with at least 2 years of experience in travel planning. Responsibilities include coordinating with hotels and transport services, ensuring budget compliance, and providing support to travelers during their trips. Strong negotiation, organizational, and communication skills are essential for this role.

Qualifications

• Minimum 2 years working experience in tour operations or travel planning.
• In-depth knowledge of travel logistics including bookings and arrangements.
• Strong negotiation skills for vendor negotiations.

Responsibilities

• Develop comprehensive tour itineraries and proposals.
• Research and select appropriate transportation options.
• Coordinate with hotels for bookings and rates.
• Arrange ground transportation and liaise with tour guides.
• Ensure compliance with travel regulations and budgets.

Skills

Travel planning

Negotiation skills

Organizational skills

Attention to detail

Communication skills

Education

Bachelor's degree in hospitality management or tourism

Tools

Travel management software

Job description

Business Media International Sdn. Bhd. – Petaling

Collaborate with various departments and stakeholders to understand the purpose, requirements and budgetary guidelines of company work trips and incentive trips.

Develop comprehensive tour itineraries and proposals that align with the objectives and budgetary guidelines of each trip.

Research and select appropriate transportation options, including flights, trains, buses, and private vehicles, to ensure efficient and cost‑effective travel arrangements.

Coordinate with hotels and other accommodation providers to secure bookings and negotiate favorable rates for the company.

Arrange for ground transportation services, such as arranging for airport transfers, local transportation, and any necessary vehicle rentals to facilitate smooth travel logistics.

Select and liaise with tour guides to provide insightful and engaging experiences during the trips.

Liaise with local restaurants and dining establishments to organize meals and catering services, taking into account dietary preferences and restrictions.

Ensure compliance with all necessary travel regulations, health and safety guidelines, and legal requirements.

Monitor and manage travel budgets, ensuring expenses are within allocated limits.

Provide ongoing support to travelers, addressing any issues or concerns that arise during the trips.

Conduct post‑trip evaluations and gather feedback from employees to continuously improve the tour operations process.

Qualifications

• Bachelor's degree in hospitality management, tourism, or a related field is preferred.
• Minimum 2 years working experience in tour operations, travel planning, or a similar role, preferably within a corporate setting.
• In-depth knowledge of travel logistics, including flight and hotel bookings, transportation arrangements, and tour planning.
• Familiarity with destination management companies (DMCs) and tour operators.
• Strong negotiation skills to secure favorable rates and terms from vendors and service providers.
• Excellent organizational and time management abilities, with the capacity to manage multiple projects simultaneously.
• Exceptional attention to detail to ensure accurate and efficient trip planning.
• Excellent communication and interpersonal skills to effectively interact with employees, vendors, and stakeholders at all levels.
• Proficiency in using travel management software and online booking platforms.
• Ability to work independently and handle unexpected situations or changes in travel plans.