Tour Consultant

Savvy Travel & Tours Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel consultancy firm located in Shah Alam, Selangor, is looking for a travel consultant. The role involves providing clients with information on travel destinations, arranging itineraries, and helping with reservations. Candidates should possess strong hands-on skills, a positive attitude, and the ability to work independently. Fresh graduates and SPM leavers are encouraged to apply. The position offers benefits like KWSP and SOCSO, along with medical claims and leave as per Labour Law.

Benefits

KWSP

SOCSO

Medical claim

Annual leave according to Labour Law

Medical leave according to Labour Law

Qualifications

• Ability to positively interact with clients and relevant parties.
• Prior working experience is an added advantage.
• Pleasant personality focused on customer service excellence.

Responsibilities

• Provide information about travel destinations and arrange travel itineraries.
• Obtain travel and accommodation reservations.
• Register passengers at check-in and departure.
• Prepare bills and receive payments.

Skills

Excellent hands-on skills

Good communication skills

Interpersonal skills

Self-confidence

Positive attitude

Ability to work independently

Education

SPM or equivalent

Fresh graduate

Job description

Savvy Travel & Tours Sdn Bhd – Shah Alam, Selangor

Requirement

• Fresh graduate and SPM leavers are encourage to apply.
• Excellent hands‑on skills with eye for details
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.

Responsibility

• Travel consultants and clerks provide information about travel destinations, arrange travel itineraries, obtain travel and accommodation reservations and register passengers at check‑in and departure.
• Tasks include –
• Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements;
• Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
• Preparing itineraries;
• Making and confirming reservations for travel, tours and accommodation;
• Issuing tickets, boarding passes and vouchers;
• Helping customers in obtaining necessary travel documents such as visas;
• Verifying travel documentation and registering passengers and luggage at check‑in and departure;
• Preparing bills and receiving payments;

Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.