Thai Speaker KYC Operations Analyst 1

Citigroup Inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global bank in Kuala Lumpur is looking for a Thai Speaking Analyst for KYC Operations. This position requires strong customer service skills and proficiency in Thai. The candidate will be responsible for managing KYC records, ensuring they meet compliance standards, and maintaining accurate information. Fresh graduates with relevant educational backgrounds are welcome to apply. Working with this bank offers career growth opportunities and the chance to make a positive impact in the community.

Benefits

Extensive training and development resources

Opportunity to contribute to the community

Qualifications

• Relevant experience preferred, fresh graduates can apply.
• Able to speak, read and write Thai.

Responsibilities

• Prepare and develop KYC records and appendices.
• Maintain KYC records by obtaining information from various sources.
• Update system information regarding KYC records.
• Validate information within KYC records for accuracy.
• Incorporate local regulatory requirements into KYC records.
• Assess risk in business decisions to protect the firm's reputation.

Skills

Customer service skills

Thai language proficiency

Education

Bachelor's degree or equivalent

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on‑the‑job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Thai Speaking Analyst, KYC Operations (Internal Job Title: KYC Operations Analyst - C09) based in Kuala Lumpur, Malaysia.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for your future. For instance:

• We empower our employees to manage their financial well‑being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices.
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.).
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor.
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards.
• Maintain BSU tool.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Preferably with relevant experience but fresh graduates can apply.
• Bachelor's degree/University degree or equivalent experience.
• Good customer service skills.
• Can speak, read and write Thai to better serve our Thai clients.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

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