Telesales Consultant

Jobstreet Malaysia; Remote; MYR 150,000 - 200,000; Full time

Job summary

A recruitment platform in Malaysia is seeking a Telesales Consultant to work remotely. The ideal candidate will engage with customers through various channels, promote services, and achieve sales targets. Successful candidates will have strong interpersonal skills and be proactive. Training will be provided, and a willingness to work on weekends is required. This role welcomes fresh graduates and offers a supportive environment for career development.

Benefits

Annual Bonus

Transport Allowance

Career Progression

Wellness Benefits

Medical Insurances

Qualifications

• Fluent in English; Mandarin is a plus for client communication.
• Must achieve 15% conversion rates and 8 sales monthly.
• Experience in B2C sales or domestic helper agency preferred.

Responsibilities

• Respond to customer inquiries via calls, social media, and webmail.
• Promote and sell services persuasively.
• Achieve sales targets through follow-ups.
• Provide accurate information to customer queries.
• Handle complaints and maintain interaction records.

Skills

Fluent English

Persuasion

Interpersonal skills

Proactive attitude

Job description

Telesales Consultant

We are looking for self‑motivated individuals who can close sales virtually from home. We’ll train you, so no industry expertise is required. Essential traits: strong interpersonal skills, attentiveness, and a proactive attitude.

Benefits

• Annual Bonus
• Annual Increment
• Transport Allowance / Seasonal Parking Cards
• Attendance Bonus
• Happy Funds – a monthly allowance to brighten your day
• Wellness Benefits – funding for a healthy lifestyle
• Outpatient Benefits – claims for you and your dependents
• Public Holidays Entitlement (All Federal & State Holidays)
• Career Progression in 1‑2 years
• Employee Referral Incentives
• Company and Team Events
• Medical Insurances

Responsibilities

• Respond to customer inquiries via incoming calls, social media, and webmail.
• Persuasively promote and sell our services to prospective customers.
• Achieve monthly sales targets through proactive follow‑up and customer persuasion.
• Provide accurate and complete information to address customer queries.
• Assess customer needs and ensure their satisfaction with our services.
• Handle customer complaints, offer timely resolutions, and maintain records of interactions.
• Maintain accurate customer details in the company database and official communication channels.
• Coordinate with internal teams and overseas counterparts for interview scheduling and customer support.
• Follow communication procedures, guidelines, and policies.
• Hold high esteem for the quality of your work and ensure all work is done and completed according to the set‑out timeline.

Job Requirements

• Required language: Fluent English. Mandarin will be an added advantage for liaising with Mandarin‑speaking clients.
• Achieve at least 15% conversion rates and 8 sales per month.
• Experience in domestic helper agency / B2C sales is an added advantage.
• Must be willing to work on 4 weekdays and 1 weekend basis.
• Must be willing to attend 2 weeks training at Johor Bahru’s office and then fully WFH.
• Fresh graduates are welcome to apply.
• Immediate or short notice period availability will be preferred.

If you are ready to embark on a career journey, we shall look forward to work with you!

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