Telemarketing Specialist

SummitNext Technologies Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading BPO and technology solutions provider in Malaysia is seeking telemarketers to conduct outbound calls promoting products and services. The ideal candidates will be fluent in both English and Bahasa and have experience in telemarketing or customer service. You will maintain professional relationships with customers while achieving sales targets. The role offers a competitive salary of RM3,000, supportive team environment, and opportunities for career growth.

Benefits

Competitive salary of RM3,000

Supportive team environment

Career growth opportunities

Qualifications

• Fluent in spoken and written English and Bahasa.
• Previous telemarketing or customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Conduct outbound calls to promote products or services.
• Explain product features and benefits to customers.
• Maintain accurate records of interactions.
• Build rapport and maintain professional relationships.
• Achieve sales targets following compliance guidelines.

Skills

Fluent in English

Fluent in Bahasa

Strong communication skills

Persuasion skills

Basic computer skills

Job description

About SummitNext Technologies SummitNext Technologies Sdn. Bhd. is a BPO and technology solutions provider, delivering high-quality customer engagement and business support services to global clients.

Key Responsibilities

• Conduct outbound calls to customers speaking English or Bahasa to promote products or services
• Clearly explain product features, benefits, and offers to potential customers
• Maintain accurate records of calls, customer responses, and outcomes
• Build rapport and maintain professional relationships with customers
• Achieve individual and team sales/telemarketing targets
• Follow company scripts, compliance guidelines, and quality standards

Requirements

• Fluent in English and Bahasa (spoken and written)
• Previous experience in telemarketing, sales, or customer service is preferred
• Strong communication and persuasion skills
• Ability to work in a fast-paced, target-driven environment
• Basic computer skills and familiarity with CRM systems is an advantage
• Willing to work on-site in the PJ office

What We Offer

• Competitive salary of RM3,000
• Supportive team environment
• Career growth opportunities within a growing organization

Find Out More About Us:

• Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm
• Instagram: https://www.instagram.com/summitnexttechnologies
• LinkedIn: https://www.linkedin.com/company/summitnext-technologies
• Website: https://summitnext.com