Technology Consulting - Business Analyst, Software Engineering

Ernst & Young Advisory Services Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading consulting firm is looking for a Business Analyst to join their Digital Engineering team in Kuala Lumpur. This role focuses on bridging business needs with technical solutions, collaborating with clients, and supporting digital initiatives. Candidates should possess a Bachelor’s degree, 3–6 years of relevant experience, and strong analytical and communication skills. The firm offers a competitive salary and a supportive work environment aiming for professional growth.

Benefits

Continuous learning opportunities

Flexible working environment

Career mentorship

Qualifications

• 3–6 years of experience as a Business Analyst in a software engineering environment.
• Strong understanding of software development lifecycle and agile methodologies.
• Proven experience in requirements gathering and business process modelling.

Responsibilities

• Collaborate with stakeholders to document business and system requirements.
• Translate business needs into user stories and acceptance criteria.
• Participate in sprint planning and daily stand-ups.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Business or related field

Tools

Jira

Confluence

Figma

Balsamiq

Job description

The Opportunity

As a Business Analyst within EY’s Digital Engineering team, you will play a key role in bridging the gap between business needs and technical solutions. You will work closely with clients, product owners, and software engineering teams to gather requirements, define solution features, and ensure successful delivery of digital initiatives. Your role will be essential in enabling business transformation through technology.

Key Responsibilities

• Collaborate with stakeholders to elicit, analyze, and document business and system requirements for software engineering initiatives
• Translate business needs into clear and concise user stories, use cases, process flows, and acceptance criteria
• Partner with engineering leads and product owners to define solution scope, features, and prioritization in alignment with project goals
• Support agile delivery by participating in sprint planning, daily stand-ups, backlog grooming, and sprint reviews
• Conduct gap analysis and feasibility studies to support design decisions and technology adoption
• Facilitate workshops, interviews, and user feedback sessions to refine solution requirements and improve user experience
• Act as a liaison between business users and technical teams to ensure mutual understanding of goals and constraints
• Support QA and UAT efforts by reviewing test cases and validating that deliverables meet business expectations
• Assist in preparing documentation such as functional specifications, data mapping, and user guides

Technology Environment

You’ll work alongside engineering teams using Frontend: React, Angular, Next.js, TypeScript and DevSecOps & Tools: Jira, Confluence, Git, CI/CD pipelines, Infrastructure as Code (IaC), Selenium, Playwright, JMeter

To Qualify, You Must Have

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field
• 3–6 years of experience as a Business Analyst in a software engineering, digital product, or technology consulting environment
• Strong understanding of the software development lifecycle (SDLC), agile methodologies (Scrum, Kanban), and product delivery processes
• Proven experience in requirements gathering, business process modelling, and translating complex needs into technical specifications
• Familiarity with data structures, APIs, and modern application architectures (e.g., microservices, cloud-native platforms)
• Excellent analytical, problem-solving, and communication skills
• Experience working with tools such as Jira, Confluence, and wireframing/prototyping tools (e.g., Figma, Balsamiq)
• Certification such as CBAP, PMI-PBA, or Scrum Product Owner is an advantage

What We Look For

A highly analytical and collaborative professional who thrives at the intersection of business and technology, and is passionate about delivering user-centric digital solutions that create real impact.

What We Offer

EY offers a competitive remuneration package in line with your experience and contribution. We are committed to fostering a flexible, inclusive, and high-performing environment.

• Continuous learning: Access to a wide range of training and development resources
• Success as defined by you: Tools and support to help you grow in your own way
• Transformative leadership: Guidance and mentorship to develop your career
• Inclusive culture: A workplace where you’re respected and valued for who you are

EY is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a workplace that is free from discrimination and harassment.