Tech Business Analyst, APAC

Zurich; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Zurich is seeking a Tech Business Analyst to join a new team building a Digital Native Insurance Platform in Kuala Lumpur. The role involves engaging with stakeholders, analyzing requirements, and identifying opportunities for process automation, contributing to a modern approach to insurance in the Asia Pacific Region. Candidates should have significant experience in business analysis and excellent communication skills, with a passion for working in a diverse and inclusive environment.

Benefits

Access to a comprehensive range of training and development opportunities

Volunteering and charitable activities

Diversity and Inclusion initiatives

Qualifications

• Minimum 7+ years working experience.
• Prior experience in Insurance as a Business Analyst.
• Experience with SQL.

Responsibilities

• Engage with business stakeholders on product & process business requirements.
• Analyze requirements and identify gaps.
• Document product data and business rules.

Skills

SQL

Communication

Analytical skills

Problem-solving

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

The Opportunity:
We have an exciting and rewarding opportunity – join us as a Tech Business Analyst to support in building our web application, serving customers in the Asia Pacific Region.

Be a part of a new team that is building a new end-to-end Digital Native Insurance Platform to enable new distribution models. Insurance offerings on this platform will be specifically designed for high levels of automation and straight through processing across the full insurance value chain.

Responsibilities:

• Engage with business stakeholders on product & process business requirements.
• Analyze requirements including identifying gaps in business input.
• Identify opportunities to automate and/or simplify business processes.
• Make pragmatic and delivery focused decisions. Communicate and obtain buy-in from Business stakeholders.
• Document product data required to create new products – ie data required for quotations, policies, claims etc.
• Document business rules to enable business processes and rules-based automation of business processes.
• Configure products, processes, and business rules in the system (extensive training will be provided)
• Work with IT Vendors, partners, and internal delivery teams in ensuring pragmatic project delivery.

Experiences & Skills:

• Minimum 7+ years of working experience
• Prior experience in Insurance as a Business Analyst.
• Experience with SQL.
• Prior coding experience (any technology) highly regarded.
• Recent experience in Agile delivery highly regarded.
• Understanding of IT project delivery and agile / DevOps methodologies.
• Strong documentation skills (Microsoft Excel, Word & PowerPoint)
• Attention to detail.
• Strong analytical and problem-solving skills.
• Ability to understand business requirements in detail.
• Excellent communication & relationship building skills.
• Ability to influence people.
• Ability to work across diverse Asian cultures.

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work Certification. Our company culture is our top priority! #GPTWcertified

Let’s continue to grow together!

• Location(s): MY - Kuala Lumpur
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Izzah Saibudin