Team Leader - Banquet

Sunway Lagoon; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality venue in Malaysia is seeking an experienced Banquet Hall Team Leader to manage banquet events. The successful candidate will lead a team, ensuring smooth operations, training staff, and maintaining high service standards during large functions. Applicants must have 2 years of relevant experience in the hospitality sector and strong leadership abilities. Flexibility for weekend and holiday work is essential, along with a hospitality management background.

Qualifications

• Minimum 2 years’ experience in a Team Leader or Supervisor role in the hospitality/hotel industry.
• Strong background in banquet operations for large-scale events.
• Flexible to work on weekends, public holidays, and extended hours.

Responsibilities

• Lead and supervise the banquet service team during events.
• Coordinate with event planning teams for seamless service.
• Train and guide banquet staff to uphold service quality.

Skills

Leadership skills

Communication skills

Interpersonal skills

Multitasking

Education

Diploma or certification in Hospitality Management

Job description

We are seeking an experienced and motivated Banquet Hall Team Leader to oversee the day-to-day operations of our banquet events. The ideal candidate must have strong leadership skills, hands‑on experience managing banquet setups and service, and the ability to lead a team in delivering exceptional guest experiences during large‑scale functions.

Key Responsibilities:

• Lead and supervise the banquet service team during events to ensure smooth execution.
• Coordinate closely with the relevant teams and event planning teams for seamless service.
• Ensure proper setup of banquet halls based on event requirements.
• Monitor service standards throughout the event and address any service gaps immediately.
• Conduct team briefings before events and assign duties accordingly.
• Train and guide banquet staff to uphold service quality, safety, and hygiene standards.
• Ensure post‑event breakdown, cleanliness, and inventory checks are properly managed.
• Maintain inventory of banquet equipment and ensure timely requisition or maintenance.

Requirements:

• Minimum 2 years’ experience in a Team Leader or Supervisor role in the hospitality/hotel industry.
• Strong background in banquet operations, preferably in large‑scale events and functions.
• Excellent communication, interpersonal, and leadership skills.
• Good knowledge of F&B service standards and event execution.
• Ability to multitask, work under pressure, and manage a large team during peak hours.
• Flexible to work on weekends, public holidays, and extended hours when required.

Preferred Qualifications:

• Diploma or certification in Hospitality Management or related field.
• Experience in handling VIP events, weddings, and corporate functions.