Talent Management & Organization Development Delivery Specialist

Guardian Health & Beauty; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health and beauty company in Selangor, Malaysia seeks a Talent Management & Organization Development Delivery Specialist to support HR and learning programs. Responsibilities include coordinating learning logistics, tracking enrollment, and ensuring compliance with policies. Candidates should possess a degree in HR or Business Administration and 1-2 years in HR operations. Strong communication and organizational skills are essential, along with fluency in English. Familiarity with HR systems is a plus.

Qualifications

• 1-2 years of experience in HR operations or learning administration.
• Familiarity with HR systems and learning management platforms is a plus.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate logistics for learning programs including scheduling and communications.
• Track and follow-up on learning enrolment and completion.
• Assist in preparing reports on learning participation and completion rates.

Skills

Organizational skills

Communication skills

Teamwork skills

Attention to detail

Fluent in English

Mandarin/Cantonese proficiency

Education

Diploma or Bachelor’s degree in Human Resources or Business Administration

Tools

SAP SuccessFactors

Workday

Job description

Talent Management & Organization Development Delivery Specialist

At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.

The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The People Services Specialist, TMOD Delivery, supports the execution of transactional and administrative activities related to Talent Management & Organization Development (TMOD) within the People Services Hub in Kuala Lumpur, Malaysia. This role works closely with the TMOD Center of Excellence (COE) to ensure smooth delivery of learning programs, accurate tracking of learning records, and timely reporting. The Specialist also assists in engagement survey coordination and supports compliance with internal policies and service standards.

Learning Administration

• Coordinate logistics for learning programs, including scheduling, participant registration, venue/virtual setup, and communications
• Track and follow-up on learning enrolment, nomination, and completion
• Maintain and update learning records in relevant HR systems
• Support the administration of mandatory and optional learning programs
• Respond to helpdesk escalated inquiries related to talent management, learning and development, performance management

Reporting & Data Support

• Assist in preparing basic reports on learning participation, completion rates, and program metrics
• Support data collection and tracking for engagement surveys and other TMOD initiatives
• Ensure accuracy and consistency of TMOD-related data and documentation
• Conduct regular updates and communication with Group COE

Process Support & Compliance

• Follow established procedures for TMOD service delivery and documentation
• Ensure compliance with internal policies and data privacy regulations
• Support updates to standard operating procedures (SOPs) and process documentationIdentify opportunities to improve TMOD service delivery and contribute to continuous improvement initiatives

Stakeholder Coordination

• Collaborate with TMOD COE, P&C Business Partners, and other People Services teams to support program execution and issue resolution
• Liaise with external vendors and learning providers for scheduling and coordination
• Escalate issues or delays to the TA & TMOD Delivery Lead as needed
• Support PMO activities remotely for TMOD-related projects

General Administrative Support

• Assist with miscellaneous TMOD-related administrative tasks as assigned

About You

• Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field
• 1–2 years of experience in HR operations, learning administration, or shared services
• Familiarity with HR systems and learning management platforms (e.g., SAP SuccessFactors, Workday) is a plus
• Strong organizational skills and attention to detail
• Good communication and teamwork skills
• Fluent in English; additional Mandarin/Cantonese proficiency is an advantage
• High integrity, professionalism, and willingness to learn