Supervisor Outlet Operations

DKSH Group; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading distribution company is seeking a Supervisor for Outlet Operations in Johor Bahru. The role includes monitoring sales performance, ensuring high standards of customer service, and supervising team compliance with company regulations. Candidates should possess at least an SPM/Diploma in F&B, have at least 1 year of relevant experience, and be Malaysian citizens. The supervisor must be dynamic, self-motivated, and willing to work shifts including weekends.

Qualifications

• Minimum 1 year of working experience in the related field.
• Willingness to work shifts, public holidays, and weekends.
• Malaysian citizenship is required.

Responsibilities

• Monitor monthly and daily sales performance.
• Ensure high standards of customer service and product quality.
• Adhere to stock and cash handling procedures.
• Assist in marketing and promotion activities.

Skills

Excellent interpersonal skills

Fast learner

Ability to work independently and in a team

Good working attitude

Dynamic and self-motivated

Education

SPM/Diploma in F&B or relevant qualification

Job description

Title: Supervisor Outlet Operations

Location: Johor Bahru, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 219497

Description

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Must be able to work at Paradigm Mall Johor Bahru.
• Applicant must be Malaysian citizen.