Strategic SME Relationship Manager

AFFIN Group; Segamat; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading financial institution in Johor is seeking an experienced professional to maximize account profitability, manage client relationships, and ensure quality service in credit processing. The ideal candidate will have a degree in Finance or similar, experience in marketing, and strong command in both Bahasa Malaysia and English. This role offers an opportunity to influence operational risk management and enhance customer satisfaction.

Qualifications

• Degree in a relevant discipline.
• Experience in marketing and credit processing.
• Strong command of both Bahasa Malaysia and English.

Responsibilities

• Maximize earnings potential and review account performance.
• Ensure quality of credit processing and monitor overdue accounts.
• Manage a portfolio of SME accounts and coordinate with branches.

Skills

Customer relationship management

Credit processing

Public speaking

Presentation skills

Marketing

Education

Degree in Accounting, Finance, Banking, Business, Economics

Job description

A leading financial institution in Johor is seeking an experienced professional to maximize account profitability, manage client relationships, and ensure quality service in credit processing. The ideal candidate will have a degree in Finance or similar, experience in marketing, and strong command in both Bahasa Malaysia and English. This role offers an opportunity to influence operational risk management and enhance customer satisfaction.