Store Manager Trainee

HLA Garment; Nilai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Nilai, Malaysia is seeking a Store Manager Trainee to oversee store operations and enhance sales performance. The ideal candidate will have strong leadership potential and provide exceptional customer service. Responsibilities include stock management, handling customer complaints, and ensuring a positive work environment. Candidates should be fluent in Mandarin and English, with at least 3-5 years of retail experience, particularly with LULULEMON. Opportunities for training and promotion are available.

Benefits

Basic Salary + Commission

Fast Internal Promotion

Good working environment & culture

Training and certification sponsored by the company

Medical Claim

Qualifications

• Fluent in Mandarin and English; communication in Mandarin is an advantage.
• 3-5 years of experience in retail, preferably with LULULEMON.
• Team management and coordination skills.

Responsibilities

• Oversee store operations, manage sales performance, and improve employee productivity.
• Handle customer complaints and report market information.
• Manage inventory, including stock takes and ordering.

Skills

Communication skills

Interpersonal abilities

Analytical skills

Leadership potential

Attention to detail

Customer service skills

Problem-solving abilities

Adaptability to new technologies

Education

Diploma or degree

Job description

Store Manager Trainee-Design Village Outlet

Requirements of Assistant Store Manager Recruitment

Responsibilities:

Fully responsible for all the stores operating management, supervising, guiding, and improving employees’ performance overall Sales of motivation staff enthusiasm, help stores achieve monthly sales target Actively collect market information and report to company Handling customer complaints and problems related to the store management

Carry through the company instruction and accomplish other task assigned by the leadership Stock Management that involves stock take, ordering, storing, tracking and monitoring stock levels Data Analysis in process of cleaning, changing, and processing raw data and extracting actionable, relevant information that helps businesses make informed decisions. The procedure helps reduce the risks inherent in decision-making by providing useful insights and statistics, often presented in charts, images, tables, and graphs

• Understanding of retail management fundamentals, including inventory management, sales, and customer service.
• Strong communication skills to interact effectively with customers, employees, and senior management.
• Excellent interpersonal abilities to build and maintain relationships with team members and customers.
• Analytical skills to interpret sales reports, forecast future sales trends, and make informed business decisions.
• Leadership potential to guide and motivate team members, and to step into a management role in the future.
• Attention to detail to ensure optimal store appearance, correct pricing, and accurate inventory.
• Customer service skills to understand and cater to customer needs, handle complaints, and ensure high customer satisfaction.
• Problem-solving abilities to handle day-to-day challenges, resolve conflicts, and make decisions in the best interest of the store.
• Ability to adapt to new technologies and systems used in retail management.

Requirement:

1. Fluent in Mandarin and English, Able to communicate in Mandarin will be advantage
2. Candidate must possess at least diploma or degree.
3. At least 3-5 Year(s) of working experience in the related field especially having working experience in LULULEMON will be preferable
4. Preferably Manager specialized in Sales- Retail/General or equivalent.
5. Required Skill(s): Be familiar with computer operation.
6. Have ability of Team management and coordination.
7. With a strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills

Requirements:

• Must be able to work according to Retail Shifts, Weekend and Public Holiday
• Good knowledge of spoken English, Mandarin as the candidate are required to liaise with Mandarin speaking customers and Bahasa Malaysia
• Customer service experience will be of valuable
• Fresh graduates without experience are welcome to apply as there will be training provided.

Benefits of this role:

• (Basic Salary + Commission)
• Fast Internal Promotion
• Good working environment & culture
• Training and certification sponsored by the company
• Medical Claim

Interested candidate pls walk in store directly