Store Manager In Training (SMIT) / Management Trainee

Zensho Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent restaurant management company in Kuala Lumpur seeks a Store Manager In Training to oversee operations and improve customer service. Candidates should have at least a Diploma, and strong communication skills in English and Bahasa Melayu are essential. Responsibilities include managing guest experience, training staff, and maintaining cleanliness of the dining areas. This role requires effective interpersonal skills and the ability to manage shifts, weekends, and public holidays. Meals and uniforms are provided.

Benefits

Duty meal provided

Uniform provided

Qualifications

• Minimum education requirement is a Diploma or higher.
• Basic proficiency in written and spoken English and Bahasa Melayu.
• Pleasant personality with strong interpersonal skills.

Responsibilities

• Welcome and seat guests efficiently.
• Handle guest inquiries courteously.
• Maintain cleanliness of dining areas and equipment.
• Train new employees and support ongoing education.
• Manage overall outlet operations including inventory and customer service.

Skills

Interpersonal skills

Communication skills

Customer service

Sales management

Education

Diploma or higher

Job description

Store Manager In Training (SMIT) / Management Trainee

Welcome guest and assist in seating guest.

Handle guest inquiries in a courteous and efficient manner food preparation.

Maintain proper condition and cleanliness of dining areas and serving equipment.

Ensure station and table set-ups are complete.

Training new employees and providing ongoing educations for employees.

Managing overall outlet operation including sales, inventory, customer service, employee management and loss prevention.

Required to work on shifts, weekends and public holiday.

Requirement: At least Diploma and above

Basic written and spoken English and Bahasa Melayu.

Pleasant personality, with strong interpersonal and communication skills.

Duty meal and uniform provided.